About The Position

KEYENCE is hiring a National Business Support Specialist for its Minneapolis, Minnesota sales office. This service-oriented role supports sales and administrative functions across sales offices nationwide, helping operations run smoothly, supporting business success, and enhancing customer experience. The specialist coordinates events, manages internal systems, and serves as a liaison between teams and clients. The position includes monthly travel to other KEYENCE offices, typically involving one to two overnight stays.

Requirements

  • Bachelor’s degree required.
  • Strong organizational and time management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in Microsoft Office, including Excel, Word, and Outlook.
  • High attention to detail and accuracy.
  • Ability to lift up to 30 lbs and manage office deliveries.
  • Willingness to travel monthly, including one to two overnight stays.

Nice To Haves

  • Previous experience in customer service or sales support preferred.

Responsibilities

  • Drive sales culture and support office development to create new business opportunities.
  • Maintain a positive and productive office environment.
  • Participate in and present during office meetings.
  • Manage inbound customer calls and emails related to technical support.
  • Coordinate and facilitate internal and external training events at customer sites.
  • Organize office events, including the annual holiday party.
  • Travel monthly to other KEYENCE offices, with one to two overnight stays, to support national initiatives.
  • Research and share relevant local company news to support sales efforts.
  • Maintain and update internal systems with customer and company data.
  • Process internal customer requests efficiently and accurately.
  • Manage office deliveries and items weighing up to 30 lbs.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) match.
  • Approximately four weeks of paid time off in the first full year.
  • Performance-based annual bonus target of $15,987, paid quarterly.
  • Career growth through a promote-from-within culture, with base salary and bonus increases.
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