National Accounts Manager (remote)

Weyerhaeuser•Sewickley, PA

2d•Remote

About The Position

Key member of the Strategic Account team that drives value creation by identifying strengths and competitive advantages and incorporating them into marketing strategy and customer service initiatives. Serves as the key Weyerhaeuser interface with national builder, building materials dealer, and home improvement warehouse customers. Liaison between Weyerhaeuser and its enterprise customers. Typically responsible for the largest national customers. Acts as a conduit for executive level discussions regarding joint business strategies, opportunities, solutions, and pertinent issues beyond day-to-day business. This role requires ability to travel 40-50% of the time.

Requirements

Proven negotiator with the ability to negotiate and resolve conflicts, including internal conflict resolution and external negotiations in multiple areas, e.g. program negotiation, customer conflict, Partner agreements, OSB, EWP and contracts.
Advanced level knowledge of wood product end uses, manufacturing, market dynamics and product supply channels
Proven ability to successfully form and maintain strong relationships at all levels, with an emphasis at the executive level while supporting (without undermining) product sales relationships.
Able to leverage contacts to create opportunities and maintain relationships for the business.
Strong knowledge of the market and direct involvement with key stakeholders in the channel.
Excels at facilitating and fostering honest and candid input from stakeholders.
Gathers/reviews all input, creates, and provides clear direction to the team to maximize results through the channel.
Flexible and able to adapt plan(s) as required.
Strong economic and financial acumen.
Evaluates product and service offering for profitability and find the right balance of costs vs return in order to maximize return-on-investment for WY through the cycle.
Excellent professional communication skills (verbal, written and presentation)
HS/GED and 10+ years directly related experience OR 4-year degree and 6+ in a wood products or building materials (or closely related industry) customer facing position

Responsibilities

Develops and maintains strong relationships with customers, connecting with key business executives and stakeholders internally and externally.
Leads discussions at the corporate level and work in a dynamic consultative sales environment based on trust, integrity, continuous learning, and teamwork
Provides leadership and insight/intelligence into account performance across the Wood Products businesses.
Forecasts and tracks key account metrics and clearly communicates results and progress to internal and external stakeholders.
Collaboratively develops business proposals and contracts.
Leads negotiations, analysis, and communications around proposals.
Proactively searches for opportunities to use WY solutions to benefit customers, while achieving business goals.
Partners with the Strategic Marketing and WP Sales teams to define industry, geographic and customer segment goals, targets, and opportunities.
Collaborates with sales leaders to support successful implementation of their strategies.
Facilitates and supports in-market activities related to customer accounts.
Single point of contact, resolving customer requests and issues quickly by escalating problems to key internal decision makers.