National Account Manager
About The Position
At LINQ, we’re looking for a National Account Manager who combines exceptional client service with a proactive, solutions-oriented mindset. As one of North America’s fastest-growing field and experiential marketing agencies, we are looking for a National Account Manager who combines exceptional client service with a proactive, solutions-oriented mindset. Ideal Candidate will confidently manage client relationships, drive account growth, and lead programs from strategy through execution. Manage and grow national client portfolios across multiple markets and campaign verticals and understand that great account management starts with structure and responsiveness, but is elevated by instinct, creativity, and the ability to anticipate client needs before they arise.
Requirements
- 5–7 years of experience in account management, client services, or experiential, field, or event marketing
- Organized and confident managing multiple accounts and priorities simultaneously
- Exceptional communication, presentation, and relationship-building skills
- Proactive, solutions-oriented, and comfortable navigating ambiguity
- Balance of strategic thinking (seeing the big picture) and operational precision (getting the details right)
- Thrive in fast-paced, client-facing environments where no two days look the same
- Take ownership, move quickly, and bring energy to everything you do
Nice To Haves
- Experience managing multi-market experiential or field marketing programs is considered a strong asset
Responsibilities
- Serve as the primary day-to-day point of contact for assigned client accounts
- Build trusted relationships with client stakeholders across all levels
- Develop a deep understanding of each client’s business, goals, and success metrics
- Lead regular client check-ins, status calls, and performance reviews
- Ensure client satisfaction and proactively address concerns before they escalate
- Manage contract renewals, upsell opportunities, and account growth conversations
- Support strategic account planning and identify opportunities to expand client partnerships
- Translate client briefs into clear internal deliverables and timelines
- Coordinate across creative, operations, and field teams to ensure seamless delivery
- Track program milestones and keep all stakeholders aligned on progress
- Manage client-facing reporting, recaps, and post-campaign analysis
- Identify gaps or risks early and bring solutions to the table
- Partner with LINQ’s operations team to support ambassador staffing, scheduling, training, and performance oversight
- Identify and pursue organic growth opportunities within existing accounts
- Support new business pitches, proposals, and presentations
- Stay current on industry trends, competitor activity, and client sector developments
- Represent LINQ with professionalism and enthusiasm at client events and industry gatherings
- Support revenue growth targets through strategic account expansion initiatives
- Act as a brand ambassador in all client interactions and external engagements
- Bring LINQ’s culture and values to life through how you show up for clients
- Contribute to case studies, success stories, and agency marketing materials
Benefits
- Benefits and perks
- Growing Team and client portfolio
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
