National Account Manager

MarketSource•Atlanta, GA

3d•Onsite

About The Position

MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments. Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful.

Requirements

Ability to prioritize, organize, problem solve, meet deadlines and goals.
Ability to communicate effectively and provide follow-up.
Capability of working in a team-oriented environment that is fair, open, and honest.
Thorough knowledge of business policies.
Excellent written/oral communication and interpersonal skills.
Ability to build strong partnerships with all internal customers, both locally and in our corporate locations.
Integrity and ability to maintain confidentiality and personal credibility.
Ability to tackle complex issues and develop innovative and practical solutions.
Understanding how information impacts the operating company and how data will be used to support operating company decisions.
Action and detail oriented; able to prioritize while handling multiple tasks.
Quick and strong decision-making skills.
Motivated by bonus potential to exceed performance goals.
Proficiency in cloud-based applications, CRM, and Microsoft Office; Word, Excel, and PowerPoint.
Desire to thrive in a high energy, quota driven and evolving sales environment.
Ability to manage a territory with limited direction.
Bachelor's degree in business or related field, or equivalent experience in lieu of degree.
5+ years’ experience in management.
5+ years’ experience in multi-unit operations.

Responsibilities

Identifying, negotiating, and maintaining strategic relationships within the client sales channels with a focused purpose of educating and networking with the client to generate qualified opportunities, while also selling the client’s solutions to new and existing customers through consultative selling practices.
Meeting with customers directly, presenting products and solutions, explaining quotes, and demonstrating equipment.
Conducting training and presentations to client sellers to position themselves as a product expert and valued business partner critical to their success.
Acting as an expert to the channel partner and client’s sales team for information regarding their products, solutions, services, programs, tools, and resources.
Cost-justifying systems and producing additional revenue through add-on sales, network sales, and maintenance contracts while also supporting the inside sales force with direct communication and feedback on customer needs and requirements.
Establishing relationships with the client and channel partners at all organizational levels, including senior executives.
Driving both transactional and contractual selling motions.
Establishing and maintaining quarterly business plans with partners to promote sales growth.
Creating, updating, and managing an on-going funnel of deals with partners.
Effectively assessing partner and customer needs to recommend best fit solution(s).
Understanding client’s organization & operations, including key business rules of engagement, partner segmentation, key programs & initiatives.
Understanding client products, services, and solutions; being able to understand and articulate technical information.
Communicating the strengths of company's offerings, and overcoming objections.
Effectively selling client offerings by building strategic relationships with decision partners.
Developing account plans with specific partners to grow client’s size and share of the business.
Working effectively with others to ensure coordinated, and efficient account management.