National Account Manager, Automotive Services Group

CCC Intelligent Solutions•Chicago, IL

7d•Hybrid

About The Position

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. The Role Join our Automotive Services Group as a National Account Manager and help shape growth across 20+ of CCC’s largest automotive clients (multi-store operators, dealer networks, and other strategic clients). You’ll own the account strategy and relationship, drive profitable expansion and renewals, and partner with the VP of National Accounts and internal supporting teams to deliver client outcomes and validate new opportunities. A minimum level of 50% travel is required.

Requirements

Bachelor’s degree required (master’s a plus).
5–8 years of experience developing value propositions and supporting successful product/service introductions.
Experience with consultative selling of SaaS/software and emerging technologies (including AI).
Growth-minded, service-oriented, and comfortable working independently.
Ability to build strong relationships with decision-makers in large, complex organizations.
Strategic and organized, able to manage competing priorities with strong business, technical, and industry understanding.
Accountable, collaborative, and have a roll-up-the-sleeves mindset.
Clear communication skills and ability to build credibility across levels.
High integrity and professionalism.

Nice To Haves

Familiarity with consultative analytics is a plus.

Responsibilities

Be the primary client contact and advocate for your assigned national accounts.
Build trusted-advisor relationships that improve satisfaction and retention, coordinating across client and internal stakeholders.
Craft client-specific value propositions informed by industry trends and strategic priorities.
Lead account strategy and approach for executive business reviews (including quarterly industry reviews) on an agreed cadence.
Expand senior/executive relationships and connect client leaders with CCC leadership.
Drive account and opportunity plans using CCC sales processes and tools to deliver growth.
Partner cross-functionally (Client Engagement, Program Management, Automotive Consulting & Services, Product, Legal, and more) to execute plans and remove roadblocks.
Manage pipeline and sales cycles, providing forecast input in partnership with Finance.
Own agreement negotiations and keep a close eye on account profitability and performance.
Meet and exceed sales, revenue, and profitability targets across the national account base.