National Account Manager

Ironclad Powered by Mersino•Houston, TX

7d•Onsite

About The Position

The National Account Manager drives profitable nationwide revenue growth by developing and managing major accounts and pursuing large-scale projects within an assigned vertical market, such as dewatering, bypass pumping, or petrochemical. The role represents the company to clients, working to provide premium products and a high level of customer satisfaction while supporting company profitability. It includes strategic planning, competitor and market analysis, account development, project pursuit, and prompt attention to customer needs. The manager coordinates with branch locations, Inside Sales, and operations to identify, bid, and execute opportunities nationally.

Requirements

Bachelor’s degree in Business Administration, Engineering, or equivalent.
10 years of experience in construction equipment sales or sales management.
Planning and organizational skills for handling multiple projects.
Proficiency in PC software applications.
Ability to work effectively with others.
Ability to read schematics, blueprints, and/or technical manuals.
Knowledge of budgeting, cost estimating, and bidding procedures.
Skills in workflow analysis and management.
Knowledge of contract documents and specifications.
Demonstrated good business ethics and a team-oriented approach that places the Mersino team ahead of self-interest.
Professional demeanor and excellent written and verbal communication skills.
Ability to work under pressure to meet deadlines.
Ability to work a flexible schedule to meet job requirements.
Ability to travel up to 75%.
Ability to perform intermittent periods of continuous physical exertion, including walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.

Responsibilities

Drive business in major accounts and develop relationships throughout customer organizations.
Create quarterly business plans and research, organize, analyze, and report sales and marketing data for the assigned vertical market.
Develop and maintain major accounts, pursuing opportunities across the national branch network.
Roll out major accounts to branch locations and help establish effective local customer relationships.
Track branch activity, identify underutilized locations, and provide feedback to Branch Managers and RVPs.
Pursue large-scale projects that are outside typical branch territories or beyond a branch’s independent capacity; coordinate bidding and estimating with Inside Sales and hand projects to operations for execution.
Prepare bids, attend pre-bid meetings, meet prospective clients, and visit job sites before bidding as needed.
Respond promptly to major-account issues on active projects and coordinate with operations to address customer needs.
Prepare and submit monthly plans outlining strategies and targets.
Record prospective-customer calls in the CRM and maintain accurate pipeline information and timely follow-up.
Secure change orders for work outside the original scope, using company resources as necessary.
Assist with collections to help ensure outstanding receivables are collected.
Plan and execute strategic and operational sales-management activities; evaluate sales and financial data and prepare analyses and reports.
Prepare invoices, financial reports, sales reports, and analyses supporting market goals and activities.
Attend industry functions to promote the company’s image and recognition nationally.
Adhere to safety programs and use The Mersino Way as a guiding document in daily activities.
Perform other duties outside normal responsibilities as needed.