National Account Manager - Walmart Corporate

Mizkan AmericaRogers, AR
Onsite

About The Position

The National Account Manager (NAM) will lead the strategy and execution of our business with one of Mizkan’s larger customers—Walmart and Sam’s Club. This high-impact role is responsible for driving profitable growth and delivering against annual business objectives across distribution, shelving, merchandising, pricing, promotions, and trade investment. As a key owner of the customer relationship, the NAM will manage the day-to-day business while shaping long-term strategy for a complex, high-visibility national account. This role partners closely with cross-functional teams—including Marketing, Finance, Supply Chain, Demand Planning, and Category Insights—to identify growth opportunities, launch innovation, and deliver best-in-class execution across both in-store and digital channels. This is a highly visible role with direct influence on business performance and is critical to Mizkan’s continued success with Walmart and Sam’s Club. The National Account Manager (NAM) for one or more national customers is responsible for developing and executing customer sales strategies that drive profitable growth and deliver against Mizkan’s annual business objectives. This role owns the day-to-day business management and long-term customer strategy for assigned national accounts, including distribution, shelving, merchandising, pricing, promotions, and trade investment. This position partners closely with cross-functional teams - including Marketing, Finance, Supply Chain, Demand Planning, Category Insights, and the Center of Excellence—to identify growth opportunities, launch innovation, and ensure best‑in‑class execution across in‑store and omni‑channel platforms. This role carries significant internal and external visibility and is critical to Mizkan’s continued success.

Requirements

  • Bachelor’s degree required (or equivalent combination of education and experience).
  • 5 years of sales experience, including broker management.
  • Prior experience working with Walmart and Sam’s Club accounts.
  • Strong customer orientation with proven results-driven mindset.
  • Excellent negotiation, influencing, and relationship-building skills.
  • Demonstrated ability to manage complex customer businesses and drive profitable growth.
  • Strategic thinking, sound judgment, business acumen and risk assessment skills.
  • High level of interpersonal, presentation, and written communication skills.
  • Professional, ethical, honest, trustworthy, and commitment to customer satisfaction.
  • Strong organizational skills with the ability to manage multiple priorities in a fast‑paced environment
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and retailer/syndicated data tools including Walmart Retail Link/Scintilla, MADRID and Circana.

Responsibilities

  • Serve as a key leader on the Sales team, responsible for execution of customer plans and achievement of annual targets.
  • Own and grow existing business levels while identifying and securing new sales and distribution opportunities.
  • Develop and lead advanced customer engagement strategies, including Joint Business Planning, innovation launches, promotion planning, and day-to-day business operations.
  • Cultivate and maintain strong relationships with merchants; contribute to customer strategy to ensure business objectives are met
  • Deliver key sales performance measures and targets including Gross Sales, Net Sales, trade spend efficiency, and profitability.
  • Partner cross-functionally (COE, Marketing, Finance, Supply Chain, Demand Planning) to develop and execute best in class customer category strategies.
  • Collaborate with Replenishment and Demand Planning teams to meet or exceed customer service levels; contribute to sales forecast development and provide feedback during forecast alignment meetings.
  • Work with Category Insights Manager to develop and deliver compelling category shopper strategies that support sustainable growth.
  • Develop customer-specific promotional strategies and ensure excellence in promotional execution, including trade budget management/proficiencies and space optimization.
  • Manage customer negotiations pertaining to Mizkan’s commercial go-to-market strategy
  • Lead customer negotiations in support of Mizkan’s commercial go‑to‑market strategy.
  • Manage third party retail broker to ensure in-store execution, compliance, and commercial excellence.
  • Lead and influence cross-functional meetings with Sales, Customer Service, Marketing, Finance, Production, and R&D to advocate for customer priorities.
  • Drive continuous improvement by identifying opportunities to enhance efficiency, profitability, and delivering superior category management.
  • Perform other duties assigned that support the overall success of the team, department, or organization. This may include participating in cross-functional initiatives, contributing to process improvements, or assisting with special projects as needed.
  • Regular, predictable, in-person attendance on the business days the Company requires in-person attendance at this facility. (In-person attendance is optional on the other workdays.) For non-required-in-person attendance days, employees are expected to be present and engaged during the designated work hours for this role.

Benefits

  • medical
  • dental
  • vision
  • 401K plus up-to-four percent (4%) match
  • profit sharing
  • wellness program
  • paid parental leave
  • long-term-care insurance
  • critical accident insurance
  • short- and long-term disability
  • education assistance
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