National Account Manager
About The Position
Phenom is seeking an Account Manager to drive revenue growth within its existing client portfolio. The role focuses on building and maintaining enduring relationships with key customers, identifying and pursuing upsell and cross-sell opportunities, and helping clients achieve business success. The Account Manager works with customer executives, champions, end-users, and other stakeholders, and collaborates with internal teams to develop solutions, proposals, and renewal agreements that deliver mutual value. The position requires strong sales, negotiation, presentation, and relationship-building capabilities. For employees based within 50 miles of Horsham, Pennsylvania, the position is five days per week on-site; the posting is also tagged as remote.
Requirements
- At least 5 years of successful quota-carrying sales experience.
- Industry experience selling an HR/talent acquisition technology solution or related technologies.
- Ability to understand technical, financial, and personal impacts and use that understanding to advance the business.
- Growth mindset and willingness to learn and embrace challenges.
- Active listening skills and ability to understand client needs.
- Curiosity about customers’ business models, successes, challenges, and opportunities.
- Resilience and ability to manage setbacks while maintaining a positive outlook.
- Accountability and ownership of actions and decisions.
- Understanding that customer and prospect interactions involve negotiation.
Nice To Haves
- Healthcare experience.
Responsibilities
- Achieve and exceed upsell and renewal quotas.
- Develop relationships with executive decision-makers at assigned client accounts and build transformative partnerships.
- Engage with customer executives, champions, end-users, and detractors, understand how deals progress, and close deals successfully.
- Identify and pursue upsell and cross-sell opportunities using business acumen and innovative solutions.
- Negotiate renewal agreements that create mutual value and align with business objectives.
- Collaborate with internal teams and contribute to evolving strategies and continuous growth.
- Develop sales proposals that use compelling storytelling.
- Deliver memorable presentations to diverse audiences.
Benefits
- Programs to support holistic employee health.
- Flexible hours and working schedules.
- Career pathing and development opportunities.
- Perks and extras at every location.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
