National Account Manager

Jabra

8d•$170,000 - $200,000

About The Position

Jabra, part of the GN Group, develops audio and video solutions for communication and collaboration. The National Account Manager is an individual contributor on the North America Enterprise team, responsible for driving sales results across a defined territory of named enterprise accounts. The role develops and executes strategic account plans, manages customer relationships and territory activity, and supports Jabra’s audio and video conferencing portfolio. It serves as the main contact for day-to-day customer issues and escalations, providing timely support and ongoing account management.

Requirements

Bachelor-level education or relevant sales-related training or certification.
7–10 years of commercial enterprise sales experience.
Proficiency with Microsoft Office and customer relationship management systems.
Experience selling audio endpoint devices and conference room video technology solutions to enterprise accounts.

Responsibilities

Oversee a defined list of named enterprise accounts, primarily with headquarters in North America.
Own sales performance for an assigned field sales territory or accounts.
Achieve sales targets and related KPIs agreed with the manager across audio and video conferencing product lines.
Grow the base of actively buying customers by deploying appropriate sales motions and methodologies.
Manage territories and accounts, including customer mapping, call planning, preparation, and follow-through.
Provide customers with thorough product knowledge, including differentiation from competitors.
Provide hands-on product support to customers.
Perform business and customer analytics and identify and manage sales opportunities.
Plan and support marketing activities for customers.
Plan and report customer relationship management activity and complete other administrative duties.