National Account Manager - Hyatt + Lifestyle Independent + Casinos

Chobani • Remote, NY

2d • $123,300 - $150,700 • Remote

About The Position

The National Account Manager (NAM), Hyatt, Lifestyle Independent, and Casinos owns three premium-aligned segments for La Colombe: the Hyatt premium brand portfolio, the lifestyle independent hotel segment, and the casino enterprise segment. These buyers share a common premium mindset across hotels and entertainment. The NAM is responsible for driving distribution, programming, and partnership growth across the corporate, brand, and property layers within these three segments.

Requirements

• 7+ years of Consumer Packaged Goods (CPG) Away From Home (AFH) sales experience, with significant experience managing hotel, premium restaurant, or chain accounts at the national level.
• Proven success managing complex buyer organizations, including corporate procurement, brand Food & Beverage (F&B) leadership, regional operations, and Group Purchasing Organization (GPO) relationships.
• Direct experience managing chain Request for Proposal (RFP) processes, contract negotiations, and per-serving cost modeling.
• Strong understanding of the GPO landscape preferred.
• Self-motivated and entrepreneurial mindset with the ability to work independently in a remote environment.
• Strong analytical, presentation, relationship-building, and negotiation skills.
• Proficiency in Microsoft Excel and PowerPoint; Customer Relationship Management (CRM) experience (HubSpot or equivalent) required.
• Prior experience selling into Hyatt premium, lifestyle independent hotels, or casino enterprise Food & Beverage programs strongly preferred.
• Ability to build relationships across both corporate procurement organizations and high-touch ownership groups.
• Bachelor’s degree required; advanced degree a plus.

Nice To Haves

• Strong understanding of the GPO landscape
• Prior experience selling into Hyatt premium, lifestyle independent hotels, or casino enterprise Food & Beverage programs
• Ability to build relationships across both corporate procurement organizations and high-touch ownership groups.
• advanced degree a plus.

Responsibilities

• Own corporate procurement and senior Food & Beverage (F&B) relationships within Hyatt’s upper-upscale and luxury portfolio.
• Manage lifestyle independent hotel groups at the corporate and brand level, including premium resorts, urban lifestyle properties, and luxury independent operators.
• Own casino enterprise relationships across leading regional gaming, destination resort, and integrated resort operators.
• Develop relationships with destination resort operators, including mountain, family, and integrated resort groups, at the F&B leadership level.
• Identify high-value individual properties as proof-point accounts across assigned segments.
• Develop and execute named-account business plans focused on distribution growth, account programming, and trade investment.
• Drive product placement, beverage program penetration, and menu integration across assigned customer brands.
• Build customized Joint Business Plans (JBPs) that align with customer objectives and create mutual value.
• Manage Request for Proposal (RFP) cycles, Group Purchasing Organization (GPO) approval pathways, and contract renewals, including per-serving cost modeling and competitive positioning.
• Build strong relationships with key decision makers and stakeholders across corporate, brand, regional, and property levels.
• Negotiate contracts that drive execution and programming while maintaining appropriate trade spend levels.
• Develop customized presentations using business insights to address customer needs and secure execution and programming wins.
• Lead business reviews and hold partners accountable to agreed-upon execution and program goals.
• Participate in relevant trade shows and industry conferences.
• Partner with field sales teams to support property-level execution across key accounts.
• Collaborate with service operations on equipment standards, installation pipelines, and preventive maintenance plans.
• Partner with channel marketing on co-op programs, customer-facing materials, and brand activations.
• Coordinate with product and delivery system teams on on-tap product deployments where applicable.
• Maintain Customer Relationship Management (CRM) records following meaningful customer interactions.
• Provide consistent pipeline updates and forecasts to the Sr. Director, Hospitality.
• Support Quarterly Business Review (QBR) and annual planning cycles through account-level revenue, margin, and program performance reporting.

Benefits

• medical, dental, vision coverage
• disability insurance
• health savings account
• flexible spending accounts
• tuition reimbursement
• 401k match of 100% on up to 5% of eligible pay
• fertility and childcare assistance
• 12 weeks of parental leave at full pay after six months of continuous employment
• wellness resources which include an employee assistance program
• fitness discounts
• a wellness reimbursement
• on-site gym access (certain locations)
• a monthly wellness newsletter
• 120 hours of paid time off
• 11 holidays
• paid volunteer time off

What This Job Offers

• Job Type: Full-time
• Career Level: Senior