National Corporate Account Manager

ResMed • San Diego, CA

1d • Remote

About The Position

The National Account Manager (NAM) is responsible for developing and implementing the strategic growth plan for the designated customer(s). The NAM is responsible for driving account revenue growth, profitability, and the adoption of ResMed solutions. The NAM is the primary customer contact for all commercial interaction and provides the ResMed sales team with direction, leadership, and communication regarding the designated account(s). This role involves coordinating with Senior Management, all levels of Sales and Sales Management, Marketing, New Business Development, Clinical, Customer Service, Finance, and Digital Healthcare Technology to manage national account contract sales negotiation, including administration, contractual and regulatory compliance. The NAM will work in conjunction with the field sales team to uphold consistency, align and execute strategic directives, develop sales goals for each account, report quarterly sales and trends, and generate and analyze intelligence necessary to communicate direction and leadership to the sales force. Additionally, the role requires effectively managing the National Accounts budget to be cost-efficient, eliciting feedback on customer/market needs, excelling in all forms of communication (including video and web conferencing), establishing, visiting, and preserving an active network of both internal and external customers, and maintaining knowledge of reimbursement environments affecting customer product lines, including non-ResMed services. Other duties as assigned.

Requirements

• Working knowledge of Microsoft Office programs and Salesforce.com
• Ability to effectively analyze sales figures and provide accurate sales forecasting
• Ability to read, research, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
• Ability to write reports and professional business correspondence.
• Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
• Strong negotiation skills.
• Bachelor's degree or equivalent education and experience
• A minimum of 10 years of successful outside sales performance in a business-to-business sale is required
• Prior top-ranked Medical / Business-to-Business Sales
• Motivated individual with demonstrated execution and results focus and accountability for continuous self-improvement along with an ability to act with a sense of urgency in all pursuits
• Proficient knowledge of Microsoft Office - emphasis on Excel & PowerPoint

Nice To Haves

• Residency near the assigned geography is preferred but not mandatory.

Responsibilities

• Develop and implement the strategic growth plan for designated customer(s).
• Drive account revenue growth, profitability, and adoption of ResMed solutions.
• Serve as the primary customer contact for all commercial interaction.
• Provide the ResMed sales team with direction, leadership, and communication regarding designated account(s).
• Coordinate with Senior Management, Sales, Sales Management, Marketing, New Business Development, Clinical, Customer Service, Finance, and Digital Healthcare Technology.
• Manage national account contract sales negotiation, including administration, contractual and regulatory compliance.
• Uphold consistency, align and execute strategic directives with the field sales team.
• Develop sales goals for each account and report quarterly sales and trends.
• Generate and analyze intelligence to communicate direction and leadership to the sales force.
• Effectively manage National Accounts budget to be cost-efficient.
• Elicit feedback on customer/market needs.
• Excel in all forms of communication, including video and web conferencing.
• Establish, visit, and preserve an active network of both internal and external customers.
• Maintain knowledge of reimbursement environments affecting customer product lines, including non-ResMed services.

Benefits

• comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance.
• Flexible Time Off (FTO)
• 11 paid holidays plus 3 floating days
• 14 weeks of primary caregiver or two weeks of secondary caregiver leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior