National Account Manager

QXOHerndon, VA

About The Position

As a National Account Manager at QXO, you’ll drive strategic growth by developing key partnerships, expanding customer value, and aligning national execution with data-driven plans and innovative solutions.

Requirements

  • Minimum one year of face-to-face customer service experience
  • Prior experience in front-line customer service roles
  • Experience working in a team-oriented environment
  • Effective communication and follow-up skills with colleagues, customers, and vendors
  • Ability to acquire and retain extensive product knowledge

Nice To Haves

  • Familiarity with home improvement centers or knowledge of building materials is a plus

Responsibilities

  • Develop and communicate data-driven strategies to drive profitable growth
  • Expand share of wallet by aligning customer-specific pricing, incentives, and product offerings
  • Leverage QXO’s distribution network and full product portfolio to support national and local execution
  • Build strong relationships with key accounts and market leaders to assess and adapt strategic plans
  • Promote digital engagement through multi-platform technology adoption
  • Partner with field leaders to identify talent and provide actionable insights on performance and opportunities
  • Serve as a trusted advisor and communicator across teams while maintaining a strong professional network

Benefits

  • 401(k) with employer match
  • Medical, dental, and vision insurance
  • PTO, company holidays, and parental leave
  • Paid training and certifications
  • Legal assistance and identity protection
  • Pet insurance
  • Employee assistance program (EAP)
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