National Account Manager, Walmart

Edgewell Personal Care Brands, LLCBentonville, AR
Hybrid

About The Position

This role will lead the development and implementation of the joint business planning with Walmart to drive volume, profit and share growth of the Edgewell Personal Care portfolio. The National Account Manager will serve as the primary customer contact and manage customer partnerships. Responsibilities include proactively managing, monitoring, evaluating and updating the overall business plan to meet all volume, profit and share objectives including e-commerce specific objectives. In addition, the Walmart National Account Manager is responsible for implementing Edgewell brand strategies/tactics by working closely with key decision makers and utilizing category management initiatives to include the implementation of our 4 P (Product, Promotion, Placement, and Pricing) objectives to influence customer decision making.

Requirements

  • Business Planning & Implementation: Able to critically review/assess customer's competitive position, business model and strategies to create a customer investment strategy (use of trade, shopper marketing and integrated marketing resources) that will best support mutual growth.
  • Must utilize Edgewell sales planning and customer investment tools to create optimal customer plans to deliver top and bottom line operating plans.
  • Demonstrate a comprehensive understanding of Brand and Category management objectives (4 P’s) and translate these into business plans at Walmart.
  • Business plans should reflect both EPC and Walmart objectives.
  • Communication: Must possess the ability to create compelling, motivating and informative communication to customers and EPC commercial teams.
  • Also must communicate requirements to retail stores and agencies to ensure proper execution at retail.
  • As the primary link between EPC and Walmart, the NAM must maintain a robust communication link encouraging engagement and collaboration.
  • The NAM proactively communicates plans to Supply Chain, Sales Planning and other internal resources.
  • Business Acumen: The ability to understand and manage critical business processes which supports/maintains the business on an ongoing basis.
  • Recognizes the impact of active and accurate management of business financials and has working knowledge of customer, team and channel P&Ls.
  • Understands the impact of key decisions and monitors health of business versus plan daily using sales, share, POS, trade and customer’s internal metrics.
  • Customer Value Creation: Must own the creation and delivery of annual business plan for Walmart.
  • The NAM must assess customer, category and market potential then align EPC objectives to create business plan to deliver value creation.
  • NAMs should seek to maximize leadership opportunities for EPC by identifying areas of strategic overlap between Walmart and EPC objectives to maximize partnership as well as long term growth potential.

Nice To Haves

  • Core Competencies: Influence, Critical Thinking, Collaboration, Teamwork, Customer Focus, Achieving Results.

Responsibilities

  • Lead the development and implementation of joint business planning with Walmart to drive volume, profit and share growth of the Edgewell Personal Care portfolio.
  • Serve as the primary customer contact and manage customer partnerships.
  • Proactively manage, monitor, evaluate and update the overall business plan to meet all volume, profit and share objectives, including e-commerce specific objectives.
  • Implement Edgewell brand strategies/tactics by working closely with key decision makers.
  • Utilize category management initiatives, including the implementation of our 4 P (Product, Promotion, Placement, and Pricing) objectives, to influence customer decision making.
  • Develop the annual business plan for Walmart ensuring consistency with internal EPC objectives.
  • Create mutually beneficial business plans by understanding both EPC and Walmart objectives.
  • Develop productive working relationships with key decision makers at various levels within Walmart's organization.
  • Influence decision making by utilizing fact-based data analysis and category strategies.
  • Process complex data and provide critical inputs for monthly forecasting, sales planning and the annual business planning process.
  • Objectively process brand metrics, shopper and customer metrics and combine these inputs into mutually beneficial solutions for EPC and Walmart.
  • Create and extend partnerships with internal as well as external customers.
  • Identify barriers and overcome objections with creative solutions.
  • Foster information sharing and create linkages within EPC and across to Walmart to ensure on-going collaboration.
  • Work with other team members and resources to create an atmosphere of mutual learning by encouraging an exchange of ideas and information.
  • Foster a “can do” attitude and look for opportunities or improvements to improve team productivity.
  • Recognize the contributions of others to foster a greater sense of team and teamwork.
  • Understand the customer and their strategic focus to develop complimentary business plans that deliver EPC’s objectives while adding value to the retailer’s business.
  • Own the business relationship at Walmart and ensure engagement, penetration and collaboration at buyer levels as well as cross-functional collaboration to achieve goals.
  • Balance the pursuit of adding value for Walmart while seeking continued financial growth for EPC.
  • Consistently achieve assigned sales goals.
  • Pursue and deliver both short and long-term goals while aligning necessary resources to deliver the annual business plan.
  • Initiate actions to reach challenging goals and willingly over deliver to ensure the team/company achieve larger, overarching goals.
  • Demonstrate flexibility and adapt to changing accounts or internal processes to gain efficiencies.
  • Critically review/assess customer's competitive position, business model and strategies to create a customer investment strategy (use of trade, shopper marketing and integrated marketing resources) that will best support mutual growth.
  • Utilize Edgewell sales planning and customer investment tools to create optimal customer plans to deliver top and bottom line operating plans.
  • Demonstrate a comprehensive understanding of Brand and Category management objectives (4 P’s) and translate these into business plans at Walmart.
  • Create compelling, motivating and informative communication to customers and EPC commercial teams.
  • Communicate requirements to retail stores and agencies to ensure proper execution at retail.
  • Maintain a robust communication link with Walmart, encouraging engagement and collaboration.
  • Proactively communicate plans to Supply Chain, Sales Planning and other internal resources.
  • Understand and manage critical business processes that support/maintain the business on an ongoing basis.
  • Recognize the impact of active and accurate management of business financials and have working knowledge of customer, team and channel P&Ls.
  • Understand the impact of key decisions and monitor the health of the business versus plan daily using sales, share, POS, trade and customer’s internal metrics.
  • Create and deliver the annual business plan for Walmart.
  • Assess customer, category and market potential then align EPC objectives to create a business plan to deliver value creation.
  • Seek to maximize leadership opportunities for EPC by identifying areas of strategic overlap between Walmart and EPC objectives to maximize partnership as well as long-term growth potential.

Benefits

  • Competitive compensation package
  • Participation in an incentive program linked to performance
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