Nail Tech (On Call)

Omni Hotels & Resorts • Houston, TX

2d

About The Position

The Nail Tech performs nail spa services according to the Spa’s training, protocols, and standards. The role focuses on guest satisfaction, maintaining Omni standards, and supporting profit maximization. The associate provides professional, courteous service; promotes and sells spa services and retail products; and helps maintain a clean, stocked, safe, and properly sanitized work area. The position also involves working cooperatively with hotel and spa associates, attending training and staff meetings, maintaining current certifications and licenses, protecting guest and business confidentiality, and assisting other departments as needed.

Requirements

• Fluent English.
• Certified and licensed nail technician in the State of Texas; certifications and license must remain current.
• Previous experience as a nail technician.
• Ability to deal with people professionally under pressure.
• Ability to follow all aspects of job safety.
• Ability to bend, stoop, and lift materials of moderate weight.

Responsibilities

• Perform nail services consistently in accordance with spa protocols and training, without personally interpreting treatment applications.
• Provide cordial, efficient, professional service and respond promptly and courteously to guest requests, questions, and concerns.
• Maintain sanitation and sterilization standards required by law and spa policies; clean equipment and shared areas after services.
• Care for tools, implements, and equipment, use appropriate product quantities, and keep the work area clean, stocked, and free of visible personal items.
• Educate guests about nail services and products; actively promote spa services, treatments, programs, promotions, discounts, and retail products.
• Promote and sell retail products and promote Spa, Hotel, Club affiliates, and their services.
• Communicate incidents involving staff or guests, maintenance issues, and suggestions for improving spa operations to the appropriate managers or authorities.
• Maintain professional relationships with clients and protect client and spa business confidentiality and privacy.
• Work cooperatively with management, fellow associates, and other departments; assist other departments and spa operations when requested and available.
• Attend and participate in training sessions, required training classes, and staff meetings; stay informed about new spa treatments and products.
• Maintain current certifications and licenses, with copies on file and certifications displayed in the Spa.
• Follow standard policies and procedures, job safety practices, compensation acknowledgment requirements, and tip-reporting guidelines.
• Report to work on time in a clean, pressed uniform and maintain appropriate hygiene.
• Perform reasonable tasks assigned by a supervisor or manager and work without direct supervision when required.

What This Job Offers

• Education Level: No Education Listed