Museum Store / Guest Services Team

DAYTON HISTORY•Wells Township, MI
•$0 - $12•Onsite

About The Position

This position welcomes guests to Carillon Historical Park and provides information and customer service. The role sells admission tickets, memberships, and ride tickets, and provides retail sales support in the museum gift shop as directed by the Director of Restaurants and Retail.

Requirements

  • Familiarity with point-of-sale (POS) systems and the ability to learn new technologies.
  • Outstanding communication and customer service skills.
  • Strong attention to detail.
  • Ability to work effectively as a team member.
  • Ability to multitask.
  • Cheerful, friendly personality.
  • Ability to work a flexible schedule, including some weekends and evenings.
  • Availability for evening A Carillon Christmas hours.

Responsibilities

  • Greet guests, sell admission tickets, and provide directions and museum information.
  • Upsell specialty tours and museum memberships.
  • Assist guests shopping in the museum store by building rapport through conversation and honest recommendations.
  • Ring up museum store sales.
  • Help maintain appealing merchandise displays and keep the sales floor clean and organized.
  • Help maintain the stockroom and count inventory as needed.
  • Perform additional duties as assigned by management.
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