Multimedia Production Manager

The job overview for this position is that 2U is seeking a Marketing Multimedia Manager to lead a team of multimedia producers and contractors in the successful execution of multimedia projects. The role involves managing the production of various media assets, staying updated on industry trends and best practices, and ensuring brand consistency and creative excellence. The manager will also be responsible for team and people management, departmental leadership, collaboration with stakeholders, and implementing tools and solutions to optimize workflow processes. The ideal candidate should have extensive multimedia experience, expertise in Adobe software, strong knowledge of content and product marketing, and excellent communication and organizational skills.

• Manage the production of multimedia content, including videos, animations, and photography, to ensure high quality and brand guideline adherence
• Stay updated on industry trends, emerging technologies, and creative best practices to shape and evolve the creative strategy
• Act as an edX brand ambassador, ensuring consistency and adherence to brand guidelines in all multimedia content
• Explore innovative and cutting-edge ideas, leading the team to drive the conceptualization of new directions and creative concepts
• Lead a team of multimedia professionals, providing guidance, feedback, and support for their professional growth
• Foster a culture of initiative, proactivity, collaboration, and innovation within the team
• Conduct regular reviews and feedback sessions to inspire and challenge the team, driving continuous improvement in creative output
• Participate in the talent acquisition process and coordinate the onboarding process for new hires
• Establish and maintain relationships with external vendors and contractors for specialized expertise and resources
• Direct the team toward predetermined goals and priorities, providing guidance for their work
• Identify and address team-wide challenges, leading the team through organizational change and business strategy pivots
• Work with Creative Operations to manage multimedia projects from conception to completion, including budgeting and resource allocation
• Implement new tools and solutions to optimize output efficiencies and streamline workflow processes
• Cultivate and maintain strong relationships with the team and stakeholders, fostering collaboration and mutual trust
• Engage in close collaboration with cross-functional teams and stakeholders to understand their objectives and provide effective guidance
• Manage a team of individual contributors and contractors
• Provide constructive feedback on multimedia work to enhance the quality and effectiveness of output
• Ensure multimedia assets consistently meet rigorous standards of quality, consistency, and effectiveness
• Demonstrate conceptual and problem-solving abilities
• Maintain a calm and flexible demeanor, thriving in high-pressure environments and managing short deadlines without compromising quality
• Work collaboratively, seeking and incorporating feedback and art direction from stakeholders and team members
• Manage resources effectively and maximize value within financial constraints
• Prioritize, multitask, and organize efficiently to meet deadlines and deliver high-quality results
• Navigate and collaborate effectively within a dynamic team and diverse stakeholder environment.

• Relevant tertiary qualification (diploma/degree)
• 7-10 years of multimedia experience in the multimedia industry, with at least:
• 1-3 years of people management experience
• 5+ years producing multimedia marketing content
• Expert-level proficiency in Adobe Premiere Pro, Adobe After Effects, and Adobe Photoshop
• Expert-level skills in sound engineering, using industry-standard tools and software
• Experience with lighting, Digital SLR acquisition formats, and grip equipment
• Expert-level skills in color balancing and color correction, using appropriate tools for achieving desired visual aesthetics
• Proficiency in using a video collaboration tool such as Frame.io for efficient collaboration and feedback on video projects
• Proficiency in using the Google Office suite for effective communication, documentation, and collaboration
• Proficiency in working with an industry-standard project management system to ensure efficient planning, organization, and execution of multimedia projects
• Strong knowledge and understanding of content and product marketing, multi-channel strategy, video production, and motion design
• Proven videography and photography knowledge and/or animation, and editing skills
• Advanced knowledge and proven experience with all phases of the multimedia (pre- and post-production) process
• Ability to confidently present to and influence internal stakeholders and teams
• Experience in multimedia quality management
• Solid verbal and written communication skills to effectively convey ideas and concepts
• Skilled in providing constructive feedback on multimedia work to individual producers, fostering growth, and enhancing the quality and effectiveness of their output
• Outstanding skills in multimedia quality assurance to guarantee that multimedia assets consistently meet rigorous standards of quality, consistency, and effectiveness
• Conceptual and problem-solving abilities
• Future-focused and purpose-driven mindset
• Ability to maintain a calm and flexible demeanor, thriving in high-pressure environments and effectively managing short deadlines without compromising quality or attention to detail
• Strong ability to work collaboratively, actively seeking and incorporating feedback and art direction from stakeholders and team members while maintaining a flexible and open-minded approach
• Experience in working with strict budgets, adept at managing resources effectively, and maximizing value within financial constraints
• Excellent prioritization, multi-tasking, and organizational skills, efficiently managing multiple projects and responsibilities to meet deadlines and deliver high-quality results
• High emotional intelligence (EQ) to navigate and collaborate effectively within a dynamic team and diverse stakeholder environment.

• Comprehensive benefits (unique per country)
• Excellent work/life balance
• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave, and a company-wide festive season break
• Commitment to building and sustaining a culture of belonging, respect, and inclusion
• Reasonable accommodations provided during the recruitment process
• Equal opportunity employer that ensures equal employment opportunity for all persons
• Strong commitment to diversity within its community
• Verification of ability to work lawfully in South Africa