Service Manager - Loftin

LSA Management•Belmont, NC
•$26 - $26

About The Position

LSA Management seeks an experienced Multifamily Service Manager to lead maintenance operations, supervise service teams, oversee preventive maintenance programs, ensure resident satisfaction, and manage property assets across apartment communities. The role includes leading maintenance staff; overseeing HVAC, plumbing, electrical, and appliance repairs; managing budgets and vendors; ensuring work orders are completed; supporting capital projects; maintaining safety and regulatory compliance; and participating in resident retention initiatives. The company describes a growing portfolio, leadership development, competitive compensation and benefits, regional career opportunities, and potential advancement into Regional Service Manager leadership roles. The success profile emphasizes strong leadership, budgeting expertise, vendor management, resident service, operational excellence, preventive maintenance knowledge, and a career-growth mindset.

Requirements

  • EPA Certification; Universal certification is preferred.
  • Valid driver's license.
  • At least 5 years of multifamily maintenance experience.
  • At least 2 years of supervisory experience.
  • Strong HVAC troubleshooting skills.
  • Team leadership experience.

Nice To Haves

  • CAMT Certification.
  • CPO Certification.
  • HVAC trade certification.
  • Experience with Yardi, Entrata, or RealPage.
  • Renovation and capital project experience.
  • EPA Universal certification.

Responsibilities

  • Lead maintenance staff and supervise service teams.
  • Oversee HVAC, plumbing, electrical, and appliance repairs.
  • Oversee preventive maintenance programs.
  • Manage budgets and vendors.
  • Ensure work orders are completed.
  • Support capital projects.
  • Maintain safety and regulatory compliance.
  • Participate in resident retention initiatives.
  • Manage property assets across apartment communities.
  • Ensure resident satisfaction.

Benefits

  • Competitive compensation and benefits.
  • Leadership development.
  • Regional career opportunities and advancement into Regional Service Manager leadership roles.
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