Multifamily Property Manager - 120 Ninth Street

ResProp Talent•San Antonio, TX

7d•Onsite

About The Position

ResProp Management helps people find apartment homes and builds communities. We are a multi-family property management company that serves people, community residents and owners. We got our start in 2010, have grown to over 20,000 units and we are continuing to grow daily. We owe our success to our focus on servant leadership, and our commitment to hiring top talent from the most innovative companies from both inside and outside the multifamily industry. There has never been a better time to join ResProp as we accelerate our growth. Our ideal candidate has a strong background in luxury residential management and high-touch resident service. Luxury hotel or hospitality experience is a plus, particularly for candidates accustomed to delivering exceptional service and maintaining elevated standards. Prior experience managing properties in Downtown San Antonio is preferred, along with strong operational and leadership skills.

Requirements

3 years in multifamily property management
3 years of hiring, training, and coaching teams
Solid business acumen with experience owning and driving P&L’s
Applicants will be required to pass a background check, credit check, and reference check prior to their first day to verify their employment eligibility

Nice To Haves

Luxury hotel or hospitality experience is a plus, particularly for candidates accustomed to delivering exceptional service and maintaining elevated standards.
Prior experience managing properties in Downtown San Antonio is preferred
A college degree is preferred

Responsibilities

Increase property revenue by building a high-performing team with strengths in sales and service.
Assess, train and develop your team on salesmanship and operational best practices.
Build strong relationships with maintenance professionals to ensure your property presents as best in class.
Be accessible to the needs of the community (nights and weekends if required).
Be willing to put the team first and assisting at multiple locations when needed.
Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed.
Promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner and taking appropriate action to resolve and address service issues.
Follow the company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
Organize and participates in the daily huddle to discuss company virtues, business goals, wins, and teammate success stories.
Complete the budget strategy workbook and the first draft of the annual operating budget for the property by analyzing and evaluating financial statements, reviewing current and projected marketing. information, accessing operational reports that establish historic performance patterns, and reviewing capital needs with the Regional Maintenance Director and the Maintenance Supervisor.
Gather, analyze, and interpret current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the property’s occupancy and revenue goals.
Conduct regular property inspections and take appropriate action to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
Complete all required training to ensure knowledge of the role is current and in accordance with the company’s standards, policies, and procedures.