Multifamily Analyst – Guide & Compliance Team

Freddie Mac•McLean, VA

10d

About The Position

Freddie Mac’s CRC team within the Multifamily Division is seeking an analyst to support the maintenance and continuous improvement of the Multifamily Seller/Servicer Guide and assist with risk management of Multifamily Seller/Servicers. The team drafts and edits Guide updates, collaborates across Multifamily and other divisions to implement business requirements, improves the Guide experience for customers, and contributes to Seller/Servicer risk management initiatives. The analyst drafts materials focused on clear client communication, engages with staff and management across departments and divisions, analyzes and incorporates changes, and helps resolve issues. The role also includes proofreading and editing Guide Bulletins and chapter updates for consistency with Guide style and format, managing publisher relationships, creating and updating dynamic interactive forms, developing customer-experience improvements, supporting internal processes and the broader CRC department, and assisting with Seller/Servicer risk management activities. The successful candidate can take on responsibilities with limited guidance, adapt to a changing environment while managing multiple tasks, collaborate across teams, and quickly learn new tasks, including technical processes for creating and updating forms and workflows in SharePoint. This is a full-time, non-exempt position. The annualized market-based salary range is $73,000–$109,000, and the position is eligible to participate in the annual incentive program. Freddie Mac offers a comprehensive total rewards package, with benefit-program details available on its Careers site.

Requirements

Bachelor’s degree.
0–2 years of relevant experience.
Strong writing and editing skills.
Understanding of the financial services industry and secondary mortgage markets.
Excellent organizational skills and attention to detail.
Ability to manage multiple tasks simultaneously.
Advanced proficiency in Microsoft Word, Excel, and Adobe Acrobat.
Experience with SharePoint.
Ability to take on new responsibilities with limited guidance from management.
Adaptability in a dynamic, constantly evolving business environment while managing multiple tasks.
Strong collaboration skills across teams and divisions.
Capacity to learn new tasks quickly, including technical processes for creating and updating forms and workflows in SharePoint.

Responsibilities

Draft Guide materials with a focus on clear client communication and impact.
Engage with staff and management at multiple levels across departments and divisions.
Analyze and incorporate changes and facilitate effective resolution of issues.
Proofread and edit Guide Bulletins and chapter updates for consistency with Guide style and format.
Manage publisher relationships to support timely and accurate Guide publication.
Update and create dynamic, interactive forms.
Develop innovative solutions to enhance customers’ experience with the Guide.
Improve internal processes and support the broader CRC department as needed.
Assist with Seller/Servicer risk management activities.