Compliance Specialist, Multifamily
About The Position
The Compliance Specialist monitors the affordable components of apartment communities in assigned portfolios, performing resident file reviews and regulatory reporting in accordance with generally accepted standards and applicable state and federal laws and administrative regulations. The role requires independent judgment and is subject to periodic reviews based on results achieved. The position reviews applicant and recertification files, supports on-site teams and regional managers, monitors property compliance, maintains compliance tracking and status reports, and helps prepare sites for agency reviews. It also safeguards sensitive data and maintains high standards of conduct, ethics, judgment, independence, and discretion. The job operates in a professional office environment and includes travel between properties, up to 10% of the time.
Requirements
- High school diploma, GED, trade, technical, or vocational school education.
- At least 3 years of related experience.
- Ability to work under supervision and follow and apply National Practices.
- Ability to read, analyze, and interpret regulatory agreements, reports, and legal documents.
- Ability to analyze and resolve problems and set and meet goals.
- Ability to maintain flexibility and creativity in varied situations and preserve confidentiality.
- Strong organizational and time-management skills, including the ability to multitask.
- Ability to use a computer and advanced working knowledge of email, Microsoft Word, Excel, and PowerPoint.
- Ability to read, write, and understand English.
- Ability to travel up to 10% of the time and meet the stated physical demands, including extended standing or walking, climbing stairs or ladders, and moving objects weighing up to 20 pounds.
Responsibilities
- Review new applicant files and recertification packages for regulatory eligibility.
- Provide support and guidance to on-site teams through email and phone calls.
- Provide support and guidance to regional managers.
- Monitor continuing program compliance for properties.
- Review and update the “Reports Due” spreadsheet.
- Hold weekly calls with “At Risk Properties” to review and discuss issues.
- Review occupancy summaries and unit status reports.
- Prepare upcoming recertification summaries.
- Assist in preparing sites for agency reviews.
- Report audit findings to Regional Managers and assist management with recommendations for action plans to address identified risks.
- Submit all regulatory-required reports accurately and on time.
- Update monthly audit status reports and property contact sheets.
- Track benchmarking and prepare monthly benchmarking reports.
- Obtain utility allowance updates from public housing authorities.
- Ensure sensitive data is secure and appropriately managed within the compliance department and throughout the organization.
- Perform other tasks as directed by Company management.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance, plus supplementary benefit options including pet insurance and pre-tax spending accounts.
- Early access to pay.
- Company discounts program.
- Personal and professional development resources, including LinkedIn Learning.
- Employee Assistance Program and counseling services.
- Eligible employees may generally enroll in flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance programs.
- Paid and unpaid time away from work.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
