Multifamily Property Compliance Manager
About The Position
The Multifamily Property Compliance Manager oversees the daily operations, service delivery, and quality of multifamily property compliance assignments. The role provides leadership, technical guidance, and operational oversight to Senior Property Compliance Analysts, Property Compliance Analysts, and Junior Property Compliance Analysts, ensuring regulatory compliance, client satisfaction, and engagement performance. The manager serves as a technical resource and escalation point for complex compliance matters, oversees engagement planning and execution, supports employee development, and maintains client relationships. The position also manages team performance, workload allocation, training initiatives, and process improvements that support departmental efficiency, service quality, and profitability. The manager oversees multifamily compliance engagements from planning through completion; reviews tenant-file compliance reviews, reports, findings, and other work products; and provides guidance on affordable housing regulations and programs. The position supervises and develops analysts, monitors engagement performance and team capacity, contributes to training and quality-control initiatives, and supports client service strategies, business development, industry involvement, and other departmental priorities. Novogradac describes a supportive, inclusive work environment that encourages professional growth and work-life integration. The role may involve evening and weekend work based on business needs and domestic travel as required. Remote and hybrid work opportunities are offered.
Requirements
- Bachelor’s degree and at least 7 years of directly related experience administering and monitoring multifamily affordable housing programs, including at least 3 years of leadership, supervisory, or management experience, or an appropriate balance of education and work experience.
- Certified Occupancy Specialist (COS) or equivalent certification required.
- Housing Credit Certified Professional (HCCP) designation required.
- Advanced knowledge of affordable housing compliance regulations and programs, including applicable federal, state, and local requirements.
- Advanced knowledge of IRC Section 42 (LIHTC), IRC Section 142 (Tax-Exempt Bonds), HOME, National Housing Trust Fund (NHTF), HOTMA, 24 CFR Part 5 income eligibility requirements, and other applicable affordable housing programs.
- Ability to interpret complex regulatory requirements, assess compliance risks, and provide practical recommendations.
- Ability to supervise, coach, mentor, and develop employees.
- Ability to manage multiple client engagements, operational priorities, and shifting demands.
- Strong analytical, problem-solving, and decision-making skills and sound professional judgment.
- Excellent verbal, written, and presentation communication skills.
- Ability to build and maintain productive client relationships and serve as a trusted compliance resource.
- Strong organizational skills, including managing competing priorities, following through on commitments, and meeting deadlines.
- Ability to collaborate across teams and foster a positive, productive work environment.
- Strong computer skills, including Microsoft Office applications, compliance reporting systems, and related business software.
- Maintain a professional demeanor with clients and coworkers and adhere to internal administrative requirements and deadlines.
- Available to work evenings and weekends based on business needs and travel domestically as required.
Nice To Haves
- Additional company-sponsored compliance certifications may be required.
- An appropriate balance of education and work experience may be considered in place of the stated education and experience combination.
Responsibilities
- Oversee planning and execution of multifamily compliance engagements, including staffing, scheduling, workload allocation, and timely completion of client deliverables.
- Review pre- and post-occupancy tenant-file compliance reviews, reports, findings, and related work products for quality, consistency, and regulatory compliance.
- Serve as an escalation point for complex compliance matters, engagement issues, client questions, and regulatory interpretation needs.
- Provide technical guidance on affordable housing compliance programs and applicable federal, state, and local requirements.
- Supervise, coach, mentor, and develop Senior Property Compliance Analysts, Property Compliance Analysts, and Junior Property Compliance Analysts; provide feedback, support training, and complete performance evaluations.
- Monitor engagement performance, productivity, quality standards, and team capacity; identify issues and recommend improvements.
- Develop and maintain effective client relationships through professionalism, responsiveness, follow-through, and a service-oriented approach.
- Support department training, knowledge-sharing, process improvement, and quality-control initiatives.
- Assist department leadership with client service strategies, business development support, industry involvement, and other operational or strategic priorities.
- Complete other duties and projects as assigned.
Benefits
- Competitive salaries with continuous review of market conditions.
- Paid holidays.
- Flexible working hours and work arrangements.
- Remote and hybrid opportunities.
- Professional growth and development opportunities.
- Competitive benefits package, including medical, dental, and vision coverage.
- 401(k) package with firm profit-sharing.
- Discretionary annual bonuses for eligible positions and a CPA bonus plan.
- Paid time off.
- Life and disability insurance.
- Commuter flex accounts.
- Employee Resource Groups and affinity groups.
- Resources of a national firm.
- Dress-for-your-day policy.
- Supportive, inclusive workplace emphasizing work-life integration.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
