Multifamily Analyst – Guide & Compliance Team

Freddie Mac•McLean, VA

12d•$73,000 - $109,000

About The Position

The CRC team within Freddie Mac’s Multifamily Division is seeking an analyst to support maintenance and continuous improvement of the Multifamily Seller/Servicer Guide and assist with risk management of Multifamily Seller/Servicers. The Guide team drafts and edits updates, collaborates across Multifamily and other divisions to implement business requirements, improves the Guide experience for customers, and contributes to Seller/Servicer risk management initiatives. The analyst drafts client-facing materials, coordinates with staff and management across departments, analyzes and incorporates changes, edits Guide Bulletins and chapter updates for consistency, and works with publishers to ensure timely and accurate publication. The role also updates and creates interactive forms, develops improvements to the customer experience and internal processes, supports the broader CRC department, and assists with Seller/Servicer risk management activities. The position requires a bachelor’s degree and 0–2 years of relevant experience. Candidates should have strong writing, editing, organizational, and collaboration skills; familiarity with financial services and secondary mortgage markets; advanced proficiency in Microsoft Word, Excel, and Adobe Acrobat; and experience with SharePoint. The analyst should be able to take on responsibilities with limited guidance, adapt to a changing environment, manage multiple tasks, and learn technical processes for creating and updating forms and SharePoint workflows. This is a full-time, non-exempt position with an annualized market-based salary range of $73,000–$109,000 and eligibility for the annual incentive program. Freddie Mac describes its total rewards package as comprehensive and directs applicants to its Careers site for benefit-program details.

Requirements

Bachelor’s degree.
0–2 years of relevant experience.
Strong writing and editing skills.
Understanding of the financial services industry and secondary mortgage markets.
Excellent organizational skills and attention to detail.
Ability to manage multiple tasks simultaneously.
Advanced proficiency in Microsoft Word, Excel, and Adobe Acrobat.
Experience with SharePoint.
Ability to take on new responsibilities with limited guidance from management.
Adaptability in a dynamic, evolving business environment while managing multiple tasks.
Strong collaboration skills across teams and divisions.
Ability to learn new tasks quickly, including technical processes for creating and updating forms and workflows in SharePoint.

Responsibilities

Draft Guide Bulletin materials with a focus on clear client communication and impact.
Engage with staff and management at multiple levels across departments and divisions.
Analyze and incorporate changes, facilitating effective resolution of issues.
Proofread and edit Guide Bulletins and chapter updates to ensure consistency with Guide style and format.
Manage publisher relationships to ensure timely and accurate Guide publication.
Update and create dynamic, interactive forms.
Develop solutions to enhance the customer experience with the Guide.
Improve internal processes and support the broader CRC department as needed.
Assist in Seller/Servicer risk management activities.