Multichannel Processing Worker

Goodwill Industries of San Diego County • San Diego, CA

6d

About The Position

This is a production position in a fast-paced retail store environment. The worker is responsible for advanced processing of donations for online sale, including data entry, cell phone photography, stocking, picking, and customer service. The role may also include accepting and processing donations for the sales floor, assisting at the register, and performing other sales floor tasks.

Requirements

• High school diploma or GED preferred.
• General computer and typing skills preferred.

Nice To Haves

• Product knowledge of collectibles, books, and media.
• General computer and typing skills.
• High school diploma or GED.

Responsibilities

• Use appropriate keywords in auction titles, take clear and representative photographs, and include relevant information and condition details in auction descriptions.
• Accurately inventory, pick, and prepare outgoing multichannel products according to guidelines.
• Provide quality control for multichannel products and ensure posted items follow marketplace guidelines, GISD policies and procedures, and state and federal laws.
• Work with management to identify and resolve multichannel processing, listing, inventory, and customer service issues.
• Attend trainings and meetings, run multichannel reports, and support multichannel awareness by presenting relevant information during team huddles at management direction.
• Support management in training team members in basic multichannel processing and identifying donations suited for online sale.
• Properly use and maintain multichannel equipment and report supply or other needs in a timely manner.
• Meet multichannel production requirements and keep pace with the average worker on the team when assigned other tasks.
• Safeguard donations and company property, and keep workstations, the sales floor, processing areas, and donation areas clean, safe, and organized.
• Assist in different store areas as assigned and provide excellent customer service to customers and donors; refer concerns or complaints to management.
• As needed, accept and process donations for the sales floor, assist at the register, and perform other sales floor tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED