Multi-Site Store Manager

Grainger Businesses•Norcross, GA
•$80,700 - $134,500•Onsite

About The Position

The Multi-Site Store Manager (Manager, Branch Network) is accountable for service-related and operational objectives at two branches. The role ensures execution of the Branch Network strategic vision and objectives through leadership in talent excellence, service, and cost to serve. The manager directs strategic, operational, and financial performance for the Norcross, Georgia, and Athens, Georgia, branches and must be onsite at the Athens branch at least one day per week.

Requirements

  • At least 1 year of experience managing multiple sites.
  • At least 3 years of prior leadership experience.
  • Bachelor's degree or equivalent experience.
  • Ability to lead through complexity across different markets and conflicting priorities.
  • Experience with remote leadership of non-exempt individual contributors.
  • Project management, planning, and facilitation skills.
  • Ability to lead initiatives, manage projects, and drive change.
  • Effective time management.
  • Ability to influence stakeholders and align cross-functional teams.
  • Strong acumen in Microsoft products, PowerBI, SAP, and other systems.
  • Ability to drive results.
  • Verbal and written communication skills.

Responsibilities

  • Direct the strategic, operational, and financial performance of two branch locations by communicating company goals, leading through change, and maintaining service standards.
  • Make data-driven decisions that support business objectives and customer needs while balancing service quality, cost efficiency, ethics, and integrity.
  • Foster internal and external partnerships to position the branch network and technical expertise as key differentiators.
  • Manage operating expenses to meet financial targets and eliminate non-value-added activities.
  • Drive continuous improvement by encouraging team participation in initiatives and ensuring compliance with branch quality standards and service excellence.
  • Create safe, secure, and well-maintained branch facilities, enforcing compliance with laws, company policies, and contract requirements.
  • Cultivate an engaging and inclusive work environment through open communication, professional development, and succession planning.
  • Execute talent management strategies and manage staffing targets, including bench recruiting, leading Branch Team Leads, onboarding, coaching, performance reviews, and recognition.

Benefits

  • Medical, dental, vision, and life insurance coverage starting on the first day of employment.
  • Six free annual sessions with a licensed therapist.
  • 18 paid time off days annually for full-time employees, prorated based on employment start date.
  • Six company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, with no employee contribution required.
  • Employee discounts.
  • Tuition reimbursement.
  • Student loan refinancing.
  • Free access to financial counseling, education, and tools.
  • Maternity support programs and nursing benefits.
  • Up to 14 weeks of paid leave for birth parents and up to 4 weeks of paid leave for non-birth parents.
  • Incentive target of up to 15%, based on individual and company performance objectives.
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