Multi Site Service Manager

Morgan Properties•Toledo, OH
•Onsite

About The Position

Morgan Properties is hiring a Multi-Site Service Manager to oversee maintenance operations at Meldon Place (127 units) and Timbercreek (77 units) in Toledo, Ohio. This hands-on leadership role balances directing and organizing the maintenance team with performing technical work and keeping both communities operating at a high level. The manager coordinates work orders, apartment turns, preventative maintenance, repairs, vendors, inspections, inventory, and resident maintenance concerns while ensuring work meets safety standards, company policies, and applicable regulations. The role participates in a paid rotating on-call schedule and responds to emergency or weather-related maintenance needs as required. The posted schedule is Monday through Friday, 8:00 AM–4:30 PM, subject to change based on business needs. Hourly pay is $26.00–$28.50.

Requirements

  • Previous apartment, multifamily, or residential maintenance experience and ability to lead day-to-day service operations.
  • Strong experience completing and coordinating unit turns and make-readies.
  • Organized, hands-on leadership style and ability to prioritize work across multiple communities.
  • Strong troubleshooting and repair skills across HVAC, plumbing, electrical, appliances, and general building maintenance.
  • Knowledge or experience working with P-Tech HVAC systems, individual hot water tanks, copper piping, and PEX plumbing.
  • Ability to collaborate as a team player while providing leadership, direction, and accountability.
  • Strong organizational, communication, and problem-solving skills.
  • Active, valid driver's license and reliable personal transportation.
  • Ability to participate in the required on-call rotation.

Nice To Haves

  • Experience with Yardi and Mobile Maintenance.

Responsibilities

  • Lead and support daily maintenance operations across two Toledo communities.
  • Work alongside the maintenance team while providing direction, organization, and accountability.
  • Coordinate and prioritize daily work orders, apartment turns, preventative maintenance, and property needs across both locations.
  • Troubleshoot and perform repairs involving P-Tech HVAC systems, individual hot water tanks, copper piping, PEX plumbing, electrical systems, appliances, and general building maintenance.
  • Manage unit-turn and make-ready schedules to complete apartments efficiently and meet company standards.
  • Partner with property management teams to address resident maintenance concerns and provide timely, professional service.
  • Coordinate vendors and contractors when needed and ensure work is completed safely, accurately, and on schedule.
  • Conduct routine inspections of vacant apartments, buildings, equipment, and community grounds.
  • Maintain organized maintenance inventory, tools, supplies, and equipment.
  • Ensure maintenance activities meet company safety standards, policies, and applicable regulations.
  • Use maintenance management systems to track work orders and daily activity.
  • Participate in the on-call rotation and respond to emergency or weather-related maintenance needs as required.

Benefits

  • Up to 100% rent discount.
  • Property staff shared renewal commissions.
  • Morgan Essentials: $300.
  • On-call appreciation of $15 per day when responding to emergency coverage.
  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Generous paid time off, including 10 paid holidays and sick leave.
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