Multi-Site Quoter SE}

ARCH•Bloomfield Township, MI

10d•Remote

About The Position

The Multi-Site Quoter prepares, communicates, and tracks quoting activities internally and externally across supported ARCH Cutting Tools business units. The position serves as a flexible, cross-site resource and develops a working understanding of each location’s manufacturing capabilities, equipment, processes, costs, and quoting requirements. It is remote, with a preference for candidates located in the Midwest or Northeast. The role responds to requests for quotes, coordinates with Sales, Engineering, and Supply Chain to gather information, prepares quote-review materials, obtains outside sourcing quotes as needed, and schedules quote reviews with senior management. It completes quote entry, sends final quotes to customers by deadlines, maintains the quote database, and tracks and analyzes won and lost jobs. The position also uses internal financial resources and external market data in quoting and communicates new jobs and customers to appropriate personnel. The Multi-Site Quoter travels to business units as needed for hands-on training, maintains relationships and regular communication across locations, and provides quoting support during increased workloads or staffing shortages. The role shares best practices and identifies opportunities to address quoting or process gaps and improve alignment across sites. Over time, the individual is expected to quote work independently for multiple business units while applying the relevant site-specific capabilities, processes, costs, and standards. Candidates should have an associate degree in a relevant field or a combination of education and relevant work experience, at least four years of similar experience at a manufacturing company, machining or relevant technical experience, and customer-facing experience. The role also requires professional written and verbal communication, practical mathematical and problem-solving ability, proficiency with Microsoft Office applications, and ERP system experience.

Requirements

Associate degree in Business Administration, Marketing, Management, Engineering, or another relevant field, or a combination of education and relevant work experience.
At least 4 years of experience in a similar position at a manufacturing company.
Previous machining or relevant technical experience.
Previous experience in a customer-facing position.
Ability to write professionally for multiple outlets while following prescribed style and format.
Ability to communicate effectively verbally.
Ability to apply mathematical concepts, geometry, trigonometry, and practical calculations used in quoting.
Ability to solve practical problems involving concrete variables and limited standardization.
Ability to interpret written, oral, diagram, or schedule-form instructions.
Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Access, Outlook, and Visio.
Experience with ERP systems.

Responsibilities

Respond to requests for quotes in a timely manner.
Coordinate with Sales, Engineering, and Supply Chain to gather information needed to quote jobs.
Prepare documents for quote reviews and obtain outside sourcing quotes as needed.
Schedule quote reviews with senior management and follow up as needed.
Complete quote entry and communicate final quotes to customers before deadlines.
Maintain the quote database.
Track jobs won and lost and report results to management regularly.
Analyze won and lost job trends to improve quoting accuracy.
Communicate new jobs and customers to appropriate company personnel.
Use external market trends and available internal financial data when quoting.
Travel to business units as needed for hands-on training and to learn their manufacturing capabilities, equipment, processes, and quoting requirements.
Build and maintain working relationships with Estimating, Engineering, Operations, and other key personnel across supported business units.
Maintain regular communication with business units about changes to equipment, capabilities, processes, pricing, lead times, and quoting practices.
Provide cross-site quoting support during increased RFQ volume, staffing shortages, vacations, or other workload demands.
Share quoting knowledge, best practices, tooling strategies, manufacturing methods, and lessons learned among business units.
Identify quoting and process gaps between locations and communicate opportunities for improvement, alignment, or standardization.
Develop the ability to quote work independently for multiple business units using location-specific capabilities, processes, costs, and standards.