Multi-Site Porter

Avenue5 Residential • Phoenix, AZ

2d

About The Position

The Multi-Site Porter is responsible for meticulous upkeep of the grounds, amenities, building exteriors, leasing office, tour path, parking lots, and other areas at the assigned properties. The role supports the properties’ marketing appeal and customer satisfaction by maintaining high standards of cleanliness and curb appeal, assisting with market-ready units, and interacting professionally with current and prospective residents. The porter also responds to property emergencies and weather-related maintenance concerns, reports maintenance or life-safety issues, and protects applicant and resident confidentiality.

Requirements

• High school diploma or equivalent.
• Ability to read, write, and understand English.
• Ability to use general office equipment.
• Excellent customer service and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Maintain a professional appearance and comply with the prescribed uniform policy.
• Valid driver’s license, clean driving record, and current auto insurance.
• Comply with all safety requirements.
• Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.
• Ability to shovel snow, apply ice melt, and operate a commercial snow blower.
• Passion for meticulous curb appeal.

Responsibilities

• Remove trash and other debris from office areas and the property perimeter daily.
• Assist in preparing market-ready units.
• Pressure wash exterior buildings, sidewalks, and other areas.
• Assist with property emergencies, including snow removal, other inclement weather emergencies, fires, and floods.
• Clean available apartments, model homes, and community common areas as directed.
• Address property maintenance concerns related to inclement weather.
• Maintain high standards of cleanliness and curb appeal and interact courteously and professionally with current and prospective residents.
• Preserve and respect applicant and resident confidentiality.
• Foster positive, active, and collaborative relationships with residents, other properties, and associated agencies.
• Clearly and immediately report maintenance or life-safety issues identified while performing regular duties.
• Perform other duties as assigned.

Benefits

• Medical, dental, vision, and mental health coverage options.
• Basic life insurance.
• Matching 401(k) contributions.
• Generous time-off plan, including 10 paid holidays, a community service day, and the employee’s birthday.
• Mentoring.
• Professional development.
• Discounts.
• Tuition reimbursement.
• Recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED