Multi-Site Property Manager - The Social West Ames

Trinity Property Consultants•Ames, IA

28d•$80,000 - $85,000

About The Position

Trinity Property Consultants is hiring a Multi-Site Property Manager to oversee property business and financial performance, resident experience, operational consistency, compliance, and on-site team development. The role has autonomy to manage properties and is accountable for meeting occupancy, net operating income (NOI), renewal, and resident satisfaction goals. The manager will report accurately and promptly to regional leadership and use market trends and competitor information to guide pricing and marketing strategies. The position works with maintenance teams and vendors to resolve service issues, conducts property and vacant-unit inspections, and ensures adherence to regulations, policies, and procedures. It also involves creating a high-quality resident experience and fostering community engagement. The manager hires, trains, coaches, and leads on-site teams while building a culture of accountability, empowerment, and recognition. The schedule is Monday through Friday, 9:00 a.m. to 6:00 p.m., with nights, weekends, and holidays as needed. Occasional travel for company events or meetings is required. The role is based at The Social West Ames; no workplace type is specified.

Requirements

Two to five years of experience as a Property Manager in the multifamily housing industry is required.
Strong communication and emotional intelligence to lead, coach, and empower others.
Commitment to providing residents with a high-quality, personalized experience.
Data-driven, results-oriented approach and motivation to exceed goals.
Ability to prioritize confidently and effectively in a fast-paced, multi-site environment.
Strong budgeting, financial analysis, and sales experience.
Knowledge of fair housing regulations.
Intermediate skills in MS Office, including Word, Excel, Outlook, and Teams; SharePoint; and ADP.
Ability to meet the role’s physical demands, including sitting, standing, walking, use of hands and arms, occasional climbing, extended computer or telephone use, lifting up to 25 pounds independently and occasionally up to 50 pounds with assistance, responding to visual and auditory alarms, and working indoors and outdoors in varied weather conditions.

Nice To Haves

At least two years of experience at a property with 300 or more units and/or a mixed-use community.
Previous multi-site experience.
Bachelor’s degree.
Industry designations or certifications such as CPM, CAM, or RMP.
Experience with Yardi, Entrata, Asana, or EliseAI.

Responsibilities

Own property financial performance, including occupancy and NOI goals.
Provide accurate and timely reporting to regional leadership.
Execute pricing and marketing strategies based on market trends and competitors to maintain strong occupancy.
Identify and implement operational efficiencies while maintaining quality and resident experience.
Conduct regular property and vacant-unit inspections to ensure operational effectiveness and compliance with regulations, policies, and procedures.
Partner with maintenance teams and vendors to ensure prompt, high-quality service resolution.
Deliver a high-quality resident experience and foster community engagement to support renewals and a positive reputation.
Hire, train, and lead high-performing on-site teams.
Set goals, coach employees, and conduct regular performance check-ins to support team growth.
Build a culture of accountability, empowerment, and recognition.
Be available for nights, weekends, and holidays as needed and travel occasionally for company events or meetings.
Participate in team functions and regional or company activities.

Benefits

Company-paid individual PPO-HSA medical plan with a $1,200 annual employer contribution; HMO options for California residents.
Dental and vision premiums fully covered for employees; dependent coverage is available at additional cost.
401(k) with company match of employee contributions up to 2% of salary.
Up to $25,000 in life insurance and AD&D, plus short- and long-term disability when enrolled in a medical plan.
11 paid holidays, 2–4 weeks of vacation based on tenure, and paid sick time.
$1,000 referral bonuses for eligible hires.
Up to 16 hours of annual volunteer time: 8 hours for personal volunteer activities and 8 hours for company-sponsored events.
Professional development.
Tuition reimbursement.
Employee discounts.
Opportunities for commissions and bonuses.