Multi-Site Maintenance Supervisor (Estia Surprise Farms and Estia Windrose)

Mark Taylor Residential • Surprise, AZ

10d • Onsite

About The Position

Mark-Taylor is hiring a Multi-Site Maintenance Supervisor for Estia Surprise Farms and Estia Windrose in Surprise, Arizona. The role helps keep the communities operating smoothly through hands-on maintenance, property upkeep, team leadership, and five-star resident service. The supervisor leads Service Technicians, Facilities Technicians, and Housekeepers; oversees maintenance and make-ready work; and supports the safety, value, and day-to-day operation of both communities.

The position pays an anticipated base rate of $35.00 per hour. Service team members participating in the on-call rotation receive an additional $3.00 per hour for hours worked while on call. Additional hourly pay is available for EPA, CPO, and OSHA certifications, subject to eligibility requirements. Full-time benefits include employee rent discounts, access to Mark-Taylor amenities, appreciation events, career-growth opportunities, a 401(k) with company match, paid time off, sick time, holidays, volunteer time, and medical, dental, and vision benefits. Housing discounts are subject to community availability. Employees undergo pre-employment screening, including drug testing.

Requirements

• Advanced knowledge of plumbing, electrical systems, pool maintenance, HVAC, carpentry, landscape maintenance, appliances, and OSHA-related standards.
• One or more industry-specific professional certifications, such as EPA, HVAC, CPO, OSHA, or similar.
• Service orientation.
• Basic computer skills.
• At least three years of experience as a Maintenance Technician, Apartment Turn Technician, Service Technician, Make-Ready Technician, or Work Order Technician.
• At least one year of experience as a Maintenance Manager, Supervisor, Building Engineer, or in a similar role.
• Basic understanding of written and spoken English.
• Ability to participate in rotating on-call duty and report to the property after hours when needed.

Responsibilities

• Lead a team of Service Technicians, Facilities Technicians, and Housekeepers.
• Oversee and perform hands-on maintenance needed to maintain and enhance community value.
• Inspect properties, diagnose problems, and make repairs involving HVAC, electrical, plumbing, pools, flooring, carpentry, drywall, appliances, and exterior structures.
• Manage the daily inventory of apartment homes to support leasing, including the Make-Ready and Turn Board.
• Schedule contractors and vendors as needed.
• Inspect the property for safety hazards that may create liability and correct those hazards.
• Share rotating on-call duty with service team members and go to the property after hours when needed, wearing a uniform and badge.
• Complete the Weekly Service Report in a timely manner.
• Follow Mark-Taylor safety protocols, programs, policies, and procedures.
• Participate in training classes.
• Train and mentor Service Technicians and Facilities Technicians.
• Maintain accurate records for preventive maintenance, work orders, inspections, inventories, pool chemical logs, make-ready units, and turn units.
• Maintain excellent customer service and positive rapport with residents and team members.
• Oversee, bid, and execute capital projects.

Benefits

• Employee rent discounts, subject to availability at each community.
• Access to Mark-Taylor amenities.
• Employee appreciation events.
• Career-growth opportunities.
• 401(k) with robust company match.
• Paid time off, sick time, holidays, and volunteer time.
• Medical, dental, and vision benefits.
• Additional hourly pay for EPA, CPO, and OSHA certifications, subject to eligibility requirements.
• Additional $3.00 per hour for hours worked while participating in the on-call rotation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed