Multi-Site Maintenance Supervisor (Estia Surprise Farms and Estia Windrose)
About The Position
Mark-Taylor is hiring a Multi-Site Maintenance Supervisor for Estia Surprise Farms and Estia Windrose in Surprise, Arizona. The role leads service, facilities, and housekeeping team members while overseeing and performing hands-on maintenance to maintain and enhance the value of the communities. The position includes inspecting and repairing building systems and apartment features, coordinating contractors and vendors, managing make-ready operations and inventory, maintaining records, and delivering excellent customer service. The supervisor shares rotating on-call duties and may need to go to the property after hours. The anticipated base pay is $35.00 per hour. Service team members participating in the on-call rotation receive an additional $3.00 per hour for all hours worked while on call. Additional hourly pay is available for EPA, CPO, and OSHA certifications, subject to applicable requirements. Full-time benefits include medical, dental, and vision coverage; a 401(k) with company match; paid time off, sick time, holidays, and volunteer time. Other offerings include employee rent discounts, access to Mark-Taylor amenities, appreciation events, and career growth opportunities. Housing discounts are subject to availability.
Requirements
- Advanced knowledge of plumbing, electrical, pool maintenance, HVAC, carpentry, landscape maintenance, appliances, and OSHA-related standards.
- One or more industry-specific professional certifications, such as EPA, HVAC, CPO, OSHA, or similar.
- Service orientation.
- Basic computer skills.
- Three or more years of experience as a Maintenance Technician, Apartment Turn Technician, Service Technician, Make-Ready Technician, or Work Order Technician.
- One year of experience as a Maintenance Manager, Supervisor, Building Engineer, or similar.
- Basic understanding of written and verbal English.
Responsibilities
- Lead Service Technicians, Facilities Technicians, and Housekeepers.
- Oversee and perform hands-on maintenance necessary to maintain and enhance community value.
- Conduct inspections, diagnose problems, and make repairs involving HVAC, electrical, plumbing, pools, flooring, carpentry, drywall, appliances, and exterior structures.
- Manage daily apartment-home inventory and support leasing efforts, including managing the Make-Ready and Turn Board.
- Schedule contractors and vendors as needed.
- Inspect the property for safety hazards that may pose liability risks and correct hazards.
- Share rotating on-call duty with service team members and be available to go to the property after hours when needed, wearing a uniform and badge.
- Complete the Weekly Service Report in a timely manner.
- Follow Mark-Taylor safety protocols, programs, policies, and procedures.
- Participate in training classes.
- Train and mentor Service Technicians and Facilities Technicians.
- Maintain accurate records for preventative maintenance, work orders, inspections, inventories, pool chemical logs, make-ready units, and turn units.
- Maintain excellent customer service and positive rapport with residents and team members.
- Oversee, bid, and execute capital projects.
Benefits
- Employee rent discounts, subject to availability at each community.
- Access to Mark-Taylor amenities.
- Employee appreciation events.
- Opportunities for career growth.
- 401(k) with robust company match.
- Paid time off, sick time, holidays, and volunteer time.
- Comprehensive medical, dental, and vision benefits for full-time employees.
- Additional hourly pay for EPA, CPO, and OSHA certifications, subject to applicable requirements.
- Additional $3.00 per hour for all hours worked while on-call for service team members who participate in the on-call rotation.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
