Multi-Site Maintenance Supervisor

Harbor Group Management•Columbus, OH

About The Position

The Multi-Site Maintenance Supervisor is responsible for maintaining two or more multifamily properties and overseeing and performing maintenance operations so that buildings, grounds, amenities, and equipment meet Harbor Group’s standards for safety, cleanliness, functionality, and appearance. This hands-on leadership role includes guiding the maintenance team, handling resident service requests, performing preventative maintenance, managing inventory, and coordinating vendors and contractors while managing multiple priorities efficiently. The role requires technical maintenance skills, customer-service focus, and the ability to supervise team and vendor work. The supervisor also supports property readiness between residents, maintains safety practices, and ensures work meets required quality and company standards.

Requirements

At least three years of experience in multifamily property maintenance, including turnover/make-ready processes.
At least one year of supervisory or team leadership experience.
Expertise in general maintenance, including plumbing, electrical, carpentry, drywall, painting, or appliance repair.
EPA Universal or HVAC certification, based on property requirements.
Proficiency in diagnosing maintenance issues and implementing effective solutions.
Excellent organizational and communication skills, with the ability to manage multiple tasks and deadlines in a fast-paced environment.
Strong attention to detail and problem-solving skills, and the ability to work independently or as part of a team.
Proficiency with Microsoft Office.
Experience with property management software and a maintenance ticketing system.
Customer-service orientation and the ability to interact professionally with residents and vendors.
Availability for emergency on-call work, including evenings and weekends, as required by the property.
Valid driver’s license for operating golf carts or company vehicles on property, if applicable.
Ability to stand, walk, bend, stoop, climb, carry objects, and use ladders.
Ability to lift up to 25 pounds independently and 50 pounds with assistance.
Ability to work outdoors in varying weather conditions, including heat, cold, rain, and snow.

Responsibilities

Supervise, train, and guide the maintenance team to ensure tasks are completed effectively and on time.
Diagnose and repair plumbing, HVAC, electrical, appliance, carpentry, and general property maintenance issues.
Respond to resident service requests and complete work orders in accordance with company standards and timelines.
Oversee and participate in the make-ready process, including pre-move-out inspections, creating punch lists, scheduling vendors, and conducting final quality checks.
Ensure common areas, exteriors, and grounds are clean, safe, and visually appealing in alignment with company standards.
Schedule and supervise in-house maintenance work and third-party contractor and vendor work.
Perform and document monthly preventative maintenance according to company policies and procedures.
Maintain an organized inventory of supplies, tools, and parts; order materials as needed while adhering to budget guidelines.
Ensure safety protocols are followed, conduct regular safety meetings, maintain current MSDS sheets, and comply with OSHA and other safety standards.
Inspect work completed by staff, vendors, and contractors to verify quality and compliance with specifications.
Address resident concerns promptly and professionally, providing excellent customer service.
Identify cost-saving opportunities and avoid unnecessary replacement of parts or materials.