About The Position
As a Bilingual Leasing & Sales Consultant serving Cortland Nona and Cortland Jubilee Park, you’ll help drive occupancy and revenue by combining proactive sales strategies with exceptional resident and prospect engagement. The role is about selling a lifestyle and creating an experience that makes people proud to call Cortland home. You will manage prospect relationships throughout the leasing process, deliver personalized service, and represent the community and its brand. You will also support marketing, social media, resident events, and engagement programs. The position calls for adaptability to market conditions and feedback, as well as consistent professionalism, accountability, and alignment with Cortland’s brand standards.
Requirements
- Bilingual; no specific languages are stated.
- Strong desire to succeed in a goal-oriented, fast-paced sales environment.
- Confident, persuasive, and people-focused, with an ability to build rapport.
- Coachable and resilient, with a positive attitude and willingness to learn.
- Motivated by targets, results, and earning potential, and comfortable being held to goals.
- Organized and disciplined in follow-up and time management, with attention to detail.
- Comfortable learning and using CRM systems to track leads and customer interactions.
- Professional, polished, and approachable, with a strong sense of personal presentation.
- Aligns with company values and takes pride in representing a premium brand experience.
Nice To Haves
- At least 6 months of sales, customer-facing, or performance-driven experience is preferred.
Responsibilities
- Achieve and exceed leasing goals, conversion targets, and KPIs to drive occupancy and revenue.
- Manage the sales pipeline by following up promptly, nurturing prospects, and closing leases.
- Use consultative selling techniques to identify prospect needs, present solutions, and communicate value.
- Keep CRM records accurate and current for prospect interactions.
- Monitor and report lead activity, conversion metrics, and pipeline health.
- Guide prospects through the leasing process and deliver a personalized, concierge-level experience.
- Build relationships that encourage resident loyalty and referrals.
- Represent the community and showcase its homes, lifestyle, and amenities.
- Handle objections professionally and turn challenges into opportunities.
- Establish and maintain marketing programs and a social media presence to attract and retain residents.
- Plan and execute resident events and engagement programs.
- Respond to coaching and feedback, implement best practices, and adapt sales approaches to market conditions, prospect needs, and leadership guidance.
- Maintain integrity, accountability, reliability, and a polished, approachable presence.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
