Multi-Site Leasing Consultant (Broadlands & Tuscarora Creek)
About The Position
Van Metre is seeking a Multi-Site Leasing Consultant to work at Tuscarora Creek Apartments in Leesburg, Virginia, and Broadlands Apartments in Ashburn, Virginia. The role requires three days per week at Tuscarora Creek and two days per week at Broadlands, though the schedule may vary based on property needs or staffing conditions. The Leasing Consultant develops productive, positive relationships with current and prospective residents to maximize client satisfaction, occupancy, and retention. The position represents the residential properties and supports the community through leasing, customer service, sales, resident engagement, inspections, and administrative work. Van Metre offers professional development, career mentorship, growth opportunities, and benefits.
Requirements
- Previous experience in customer service, sales, hospitality, or a related field is required.
- Ability to conduct community and apartment inspections indoors and outdoors in varying weather conditions.
- Weekend work is required.
- Aptitude for working with people.
- Professional demeanor and attitude.
- Customer service skills.
- Verbal and written communication skills.
- Sales and goal orientation.
- Time management and prioritization skills.
- Social media skills.
Nice To Haves
- Leasing experience in property management is preferred.
- Bilingual ability is preferred.
Responsibilities
- Welcome visitors and answer questions or provide assistance.
- Conduct sales activities, including grassroots marketing, to increase traffic and occupancy.
- Maintain thorough knowledge of the properties and amenities and serve as a resource for current and prospective residents.
- Follow up with prospective residents by phone and email, schedule and conduct property tours, and process rental applications.
- Check in with residents, address concerns, and conduct lease renewals.
- Monitor service requests and communicate with the service team and residents to help resolve concerns promptly and adequately.
- Help plan, organize, and conduct resident events.
- Complete three exterior community inspections each week and report deficiencies such as landscaping or paint needs and property damage.
- Inspect vacant apartments and report needed repairs to the service team.
- Prepare and complete sales administrative tasks and reports, including market surveys.
- Perform other sales, customer service, and property-related tasks as needed.
Benefits
- Annual bonus potential of $5,000, paid quarterly.
- Renewal and leasing commissions.
- 11 paid holidays; 10 vacation days; 10 sick days; two volunteer days; two personal days; winter break; a day off for an annual physical; and a day off for the employee’s birthday.
- Comprehensive parental and bonding leave.
- Medical and dental coverage through Cigna; vision coverage through EyeMed; life, AD&D, and disability insurance; and a flexible spending account.
- Company-matched 401(k) retirement savings plan and access to retirement planning coaches.
- Annual wellness reimbursement of up to $900.
- Tuition reimbursement; company-paid certifications, memberships, and licensures; mentoring programs; growth paths; regular performance evaluations; and training opportunities.
- Rental and Van Metre home purchase discounts, plus employee discounts through Walker Title Company and Intercoastal Mortgage.
- Employee Wellness Program and a work environment that promotes work/life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
