Multi Site Customer Service Coordinator

Ricoh • Los Angeles, CA

1d

About The Position

The Multi Site Customer Service Coordinator supports daily operations and service delivery across an assigned geographical area. The role helps implement new customer accounts and service expansions, works with management to improve operational processes, and supports a customer-centric environment. The coordinator may travel between customer locations within a 40–50 mile radius and contributes to continuous improvement through data-driven insights.

Requirements

• High school diploma.
• At least 12 months of relevant work experience.
• Flexibility and adaptability to meet the demands of a dynamic work environment.
• Ability to travel between customer locations within a 40–50 mile radius.
• Data-driven and innovative approach.
• Excellent communication abilities and a customer-centric mindset.

Nice To Haves

• Additional education beyond high school.
• Proficiency with Microsoft Office and other computer operations.
• Prior experience in customer service or related fields.
• Commitment to personal growth and accountability through ongoing education and development opportunities.

Responsibilities

• Collaborate with management to enhance operational processes, ensure compliance with best practices, and drive continuous improvement through data-driven insights.
• Assist with implementing new customer accounts and service expansions, supporting Field Implementation Managers.
• Provide customer-first service in interactions with clients.
• Adapt to challenges and take accountability for delivering exceptional service.
• Travel between customer locations within a 40–50 mile radius as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED