Multi Site Customer Service Coordinator

ManpowerGroup WorkMyWay • Boca Raton, FL

2d • Onsite

About The Position

The Area Customer Service Coordinator supports daily operations and service delivery across multiple customer sites within an assigned geographical area. The position provides on-site business services tailored to each client’s needs, assists with new account and service implementations, and works with management to improve operational processes and maintain best practices. The role requires regular local travel between client locations and a professional, service-first approach to customer interactions.

A monthly stipend of $260 is provided to help offset incidental expenses associated with maintaining an onsite presence across multiple locations. Business mileage beyond the normal commute to and from the primary work location is reimbursed at the current IRS-approved mileage rate. Approved business-related parking fees and tolls are also reimbursed in accordance with company policy.

Requirements

• High school diploma and at least 12 months of relevant work experience.
• Flexibility and adaptability to meet the demands of a dynamic work environment.
• Ability to travel between customer locations within a 40–50-mile radius.
• Regular use of a personal vehicle.
• Valid driver’s license and automobile insurance meeting or exceeding company-required coverage levels.
• Data-driven and innovative approach, excellent communication abilities, and a customer-centric mindset.
• Ability to perform physical activities that may include prolonged standing, walking, bending, reaching, stretching, and climbing, as well as lifting or moving items weighing up to 50 pounds.
• Availability for shifts scheduled between 7 a.m. and 7 p.m., with possible overtime including weekends depending on geographical location.

Nice To Haves

• Additional education beyond high school.
• Proficiency in the Microsoft Office suite and other computer operations.
• Prior experience in customer service or related fields.
• Commitment to personal growth and accountability through ongoing education and development opportunities.

Responsibilities

• Provide coverage across multiple customer sites, delivering consistent, high-quality service and operational support based on each client’s needs.
• Provide on-site mail and print services, hospitality support, reception and front desk coverage, shipping and receiving, courier coordination, and printer fleet management.
• Travel locally, including day trips to post offices and satellite office locations, as needed to support client operations.
• Collaborate with management to enhance operational processes, follow best practices, and drive continuous improvement using data-driven insights.
• Support Field Implementation Managers with the implementation of new customer accounts and service expansions.
• Maintain a service-first mindset, professionalism, and positive customer relationships.
• Adapt to new challenges and take accountability for consistently delivering exceptional service.

Benefits

• Monthly stipend of $260 to help offset incidental expenses associated with supporting multiple client locations.
• Reimbursement for business mileage beyond the normal commute at the current IRS-approved mileage rate.
• Reimbursement for approved business-related parking fees and tolls.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED