Multi-Line Claim Consultant (Municipal Liability)

Ccmsi • Metairie, LA

5d • Onsite

About The Position

CCMSI is seeking a Multi-Line Claim Consultant to investigate, evaluate, negotiate, and resolve municipal liability claims in Louisiana. This claims adjuster role handles property damage and bodily injury claims from initial assignment through resolution with minimal supervision, while meeting client requirements, state regulations, and corporate claim handling standards. The position is onsite at a client office in Metairie, Louisiana, with a Monday–Friday schedule from 8:00 AM to 4:30 PM. The salary range is $55,000–$75,000.

Requirements

• At least 5 years of multi-line claims handling experience.
• Experience handling property damage and bodily injury claims.
• Ability to independently manage claims from cradle to grave with minimal supervision.
• Louisiana adjuster license.
• Strong investigation, negotiation, documentation, and communication skills.
• Proficiency with Microsoft Office applications.

Nice To Haves

• Municipal or public entity claims handling experience.
• Experience working within a client-dedicated claim environment.
• Experience handling litigated liability claims.
• Bilingual Spanish proficiency; highly valued for communicating with claimants, employers, or vendors, but not required.

Responsibilities

• Investigate, evaluate, and adjust multi-line liability claims in accordance with claim handling standards and applicable laws.
• Manage claims through the full claim lifecycle, from initial report through resolution.
• Establish and maintain appropriate claim reserves within assigned authority levels.
• Negotiate settlements and resolve disputed claims in accordance with client instructions and state regulations.
• Coordinate communications with clients, claimants, legal counsel, vendors, and other stakeholders.
• Review invoices, medical documentation, damage estimates, and related claim documentation for appropriateness and accuracy.
• Monitor litigation and work with approved external vendors and legal partners when necessary.
• Maintain timely claim documentation, diary management, reporting, and payment processing.

Benefits

• Four weeks of paid time off, accruing throughout the year in accordance with company policy.
• 10 paid holidays in the first year.
• Medical, dental, vision, life, and disability insurance.
• 401(k) retirement plan.
• Employee Stock Ownership Plan (ESOP).
• Internal training and advancement opportunities.
• Supportive, team-based work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed