Sr Claim Examiner-Liability

Crawford & Company • New Orleans, LA

8d • $49,048 - $89,694 • Remote

About The Position

Crawford & Company is hiring a Senior Claims Examiner – Liability to investigate, evaluate, and resolve complex liability claims with a high degree of autonomy. The role analyzes coverage, determines liability, manages reserves, negotiates settlements, and partners with defense counsel on litigated matters. It also supports team development through training and mentoring new hires. Licensing is required according to applicable state or jurisdictional requirements. The position is identified as a great work-from-home opportunity.

Requirements

• Bachelor's degree or equivalent experience.
• Four to eight years of technical claims investigation and settlement experience in claims or a similar organization.
• Licensing as required by the applicable state or jurisdiction.
• Ability to work independently while assimilating various technical subjects.
• Strong written and oral communication, negotiation, and presentation skills.
• Advanced analytical and problem-solving skills, including the ability to manage and prioritize multiple projects.
• Advanced interpersonal skills to interact effectively with internal and external clients at all levels.
• Proven experience handling complex and large-loss liability claims.

Nice To Haves

• Industry designations such as IIA, AIC, AEI, and/or CPCU.

Responsibilities

• Interpret and make decisions using independent judgment on complex and unusual policy coverage, determining whether coverage applies to submitted claims.
• Manage investigative activities on complex claims and direct discovery and litigation strategy with legal counsel.
• Establish reserves using independent judgment and expertise, authorize payments within the scope of authority, settle claims cost-effectively, and ensure timely disbursements.
• Settle claims promptly and equitably and issue company drafts for payments within authority limits.
• Develop subrogation and third-party recovery potential and follow reclaim procedures.
• Analyze claims activities and prepare reports for clients, carriers, and/or management.
• Participate in claim reviews.
• Partner with defense counsel on litigated matters.
• Conduct training and mentor new hires.

Benefits

• Competitive base pay.
• Bonus/incentive pay and other performance-based rewards, if applicable.
• Medical, dental, and vision plans.
• Prescription drugs.
• HSA, HRA, and FSA accounts.
• Paid holidays, vacation, and sick leave.
• 401(k) retirement plan.
• Tuition assistance.
• Paid parental leave.
• Supplemental health benefits.
• Enhanced mental health support at no cost.
• Virtual physical therapy at no cost.
• Caregiving services at no cost.
• Life Assistance Program at no cost.
• Training programs supporting continuous learning and career progression.
• Employee discounts.
• Employee referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior