Sr Claim Examiner-Liability

Crawford • New Orleans, LA

8d • Remote

About The Position

Crawford & Company is hiring a Senior Claims Examiner - Liability to investigate, evaluate, and resolve complex liability claims with a high degree of autonomy. The role involves analyzing coverage, determining liability, managing reserves, negotiating settlements, and working with defense counsel on litigated matters. The examiner also supports team development by training and mentoring new hires.

Licensing is required according to applicable state or jurisdictional requirements. The position is presented as a work-from-home opportunity and includes Crawford benefits, a bonus opportunity, an employee referral bonus program, and access to employee discounts.

Requirements

• Bachelor's degree or equivalent experience.
• Four to eight years of technical claims investigation and settlement experience in Claims or a similar organization.
• License as required by the relevant state or jurisdiction.
• Ability to work independently while assimilating various technical subjects.
• Strong written and oral communication, negotiation, and presentation skills.
• Advanced analytical and problem-solving skills, including the ability to manage and prioritize multiple projects.
• Advanced interpersonal skills to interact effectively with internal and external clients at all levels.
• Proven experience handling complex and large-loss liability claims.

Nice To Haves

• Industry designations such as IIA, AIC, AEI, and/or CPCU.

Responsibilities

• Interpret policy coverage and use independent judgment to determine whether coverage applies to submitted claims, including complex and unusual matters.
• Manage all investigative activity on complex claims.
• Direct discovery and litigation strategy in collaboration with legal counsel.
• Establish reserves using independent judgment and expertise, and authorize payments within the scope of authority.
• Settle claims cost-effectively, promptly, and equitably, and ensure timely issuance of disbursements.
• Issue company drafts for claim payments within authority limits.
• Identify subrogation and third-party recovery potential and follow reclaim procedures.
• Analyze claims activity and prepare reports for clients, carriers, and/or management.
• Participate in claim reviews.
• Conduct training and mentor new hires.

Benefits

• Crawford benefits supporting financial, physical, and mental wellness.
• Bonus opportunity.
• Employee referral bonus program.
• Access to multiple employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior