Multi-Line Liability Adjuster

Ccmsi•St. Louis, MO

5d•Hybrid

About The Position

The Multi-Line Liability Claims Representative I investigates, evaluates, negotiates, and adjusts multi-line liability claims according to established CCMSI claim-handling guidelines. The position supports multiple accounts and jurisdictions, providing quality claim service, maintaining compliance with claim standards, and supporting positive client outcomes. Duties include assessing coverage, liability, damages, and exposure; reviewing invoices; authorizing and processing payments within settlement authority; negotiating settlements; monitoring litigation; maintaining claim records and reserves; and communicating with clients, claimants, vendors, attorneys, and internal partners. The position is based in St. Louis, Missouri, and is hybrid after an initial 30-day in-office training period. Thereafter, employees are expected to work in the office on Mondays and Wednesdays. Additional in-office attendance may be required during onboarding and training. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The posted salary range is $70,000–$75,000; the role may also qualify for bonuses or other forms of pay.

Requirements

At least 5 years of auto and general liability claims experience or insurance-related experience, or equivalent education.
Ability to investigate, evaluate, and manage liability claims across multiple jurisdictions.
Strong verbal and written communication skills.
Strong organizational skills and ability to prioritize competing responsibilities.
Proficiency with Microsoft Office applications.
Ability to work independently while complying with established claim standards.
Reliable attendance during established business hours.

Nice To Haves

Associate degree or degree in Risk Management, Insurance, or a related field.
Experience handling trucking or product liability exposures.
Experience working with multiple accounts and jurisdictions.
Multiple adjuster licenses.
Friendly, professional, and team-oriented communication style.
Bilingual Spanish proficiency; valued for communicating with claimants, employers, or vendors, but not required.

Responsibilities

Investigate and adjust multi-line liability claims in accordance with CCMSI claim-handling procedures.
Evaluate coverage, liability, damages, and exposure to support timely claim resolution.
Review medical, legal, and miscellaneous invoices related to assigned claims.
Authorize and process claim payments within settlement authority and established guidelines.
Negotiate settlements with claimants, attorneys, and other stakeholders.
Monitor litigation activity and assist with defense counsel oversight when applicable.
Maintain accurate claim documentation, reserves, and required reports.
Provide responsive service to clients, claimants, vendors, and internal partners.

Benefits

Four weeks of paid time off, accruing throughout the year in accordance with company policy.
10 paid holidays in the first year.
Medical insurance.
Dental insurance.
Vision insurance.
Life insurance.
Disability insurance.
401(k) retirement plan.
Employee Stock Ownership Plan (ESOP).
Internal training and advancement opportunities.
Supportive, team-based work environment.
The role may qualify for bonuses or additional forms of pay.