Multi Line Claims Adjuster (LA)

Davies • Lafayette, LA

3d

About The Position

Davies North America is seeking an experienced Multi-Line Claims Adjuster. The position may be aligned to multi-line, Liability, Maritime, Workers’ Compensation, Automobile, and Property claims, depending on the candidate’s background, business need, and territory requirements. The role involves investigating losses, inspecting sites, documenting findings, evaluating damages and exposures, and communicating with insureds, claimants, carriers, clients, vendors, and internal stakeholders. The successful candidate will use sound technical judgment, communicate professionally, and manage field assignments efficiently and accurately.

The position includes field assignments across the assigned Gulf Coast territory. The adjuster is expected to meet service expectations, turnaround times, quality standards, company documentation standards, client instructions, and regulatory expectations. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the role’s essential functions.

Requirements

• At least 3 years of adjusting or related claims experience.
• Active adjuster license(s) as required by Louisiana or other assigned jurisdictions.
• Valid driver’s license and reliable transportation.
• Ability to travel locally and regionally within the assigned territory.
• Strong documentation, organizational, and time-management skills.
• Comfort using claims platforms, mobile documentation tools, and estimating/reporting systems.
• Ability to work independently while managing deadlines, territory activity, and service expectations.
• Strong investigative mindset and high attention to detail.
• Strong written and verbal communication skills.
• Professional presence when interacting with insureds, claimants, attorneys, vendors, and carrier representatives.
• Ability to manage multiple assignments and shifting priorities in a fast-paced field environment.

Nice To Haves

• Experience handling Liability, Maritime, Workers’ Compensation, Automobile, and Property claims.
• Multi-line field experience.
• Experience with general liability, casualty, bodily injury, or transportation-related claims.
• Carrier certifications and multi-state licensing.
• Bilingual capabilities.

Responsibilities

• Conduct on-site inspections and field investigations for assigned claims.
• Document damages, conditions, causation indicators, and other relevant findings through notes, measurements, photographs, and diagrams.
• Evaluate loss facts and support investigation of coverage, liability, damages, and exposure.
• Obtain statements from insureds, claimants, witnesses, or other involved parties when needed.
• Prepare timely, accurate, and well-documented reports for clients and internal stakeholders.
• Coordinate with examiners, managers, carriers, policyholders, vendors, attorneys, and other claim participants as needed.
• Maintain complete file documentation in accordance with company standards, client instructions, and regulatory expectations.
• Escalate complex issues, large-loss exposures, litigation indicators, or specialty claim concerns appropriately.
• Manage field assignments within service expectations, turnaround times, and quality standards.
• Travel throughout the assigned Gulf Coast territory as assigned.
• Maintain regular and dependable attendance and be available to perform job responsibilities during established work hours.

Benefits

• Medical, dental, and vision plans.
• 401(k) plan with employer matching.
• Discretionary Time Off for exempt employees and Paid Time Off for non-exempt employees.
• Paid holidays.
• Life insurance.
• Short-term and long-term disability coverage.
• Where required by law, paid sick leave, paid family and parental leave, and other mandated benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed