Multi Line Claim Adjuster (Auto, GL, PD)

Ccmsi • Chicago, IL

1d • Remote

About The Position

The Multi-Line Claim Consultant investigates and adjusts assigned auto and general liability property damage claims. This is a full life-cycle adjuster role in a third-party administrator environment, and candidates must have proven multi-line claims experience. The role is accountable for the quality of claim services as perceived by CCMSI clients and for compliance with corporate claim standards. It may also serve as an advanced training position for consideration for supervisory or management roles.

The position is remote and reports to the Chicago, Illinois region. The stated schedule is 8:00 a.m. to 4:30 p.m. The salary range is $65,000–$70,000. CCMSI describes itself as the largest privately owned third-party administrator and an employee-owned company. The role includes coordination with clients, claimants, vendors, and other appropriate parties throughout the claim adjustment process.

Requirements

• At least 5 years of multi-line claim experience.
• Active home-state license.
• Excellent oral and written communication skills.
• Initiative to set and achieve performance goals.
• Good analytical and negotiation skills.
• Ability to cope with job pressures in a constantly changing environment.
• Knowledge of responsibilities associated with lower-level claim positions.
• Detail-oriented, self-starting approach and strong organizational abilities.
• Ability to coordinate and prioritize work.
• Flexibility, accuracy, initiative, and ability to work with minimum supervision.
• Discretion and confidentiality.
• Reliable, predictable attendance during client service hours.
• Responsiveness to internal and external client needs.

Nice To Haves

• Bachelor’s degree.
• Bilingual Spanish proficiency.

Responsibilities

• Investigate, evaluate, and adjust multi-line claims in accordance with established claim-handling standards and laws.
• Establish reserves or provide reserve recommendations within established authority levels.
• Review, approve, or oversee medical, legal, damage-estimate, and miscellaneous invoices to determine whether they are reasonable and related to the claims.
• Negotiate disputed bills or invoices toward resolution.
• Authorize and make claim payments using the claim payment program, in accordance with procedures, industry standards, and payment authority.
• Negotiate settlements in accordance with corporate claim standards, client-specific handling instructions, and state laws, when appropriate.
• Assist in selecting, referring, and supervising designated claim files sent to outside vendors, such as legal, surveillance, and case-management vendors.
• Review and maintain a personal diary in the claim system.
• Assess and monitor subrogation claims for resolution.
• Compute disability rates in accordance with state laws.
• Coordinate timely and effective communication with clients, claimants, and other appropriate parties throughout the claim adjustment process.
• Provide notices of qualifying claims to excess or reinsurance carriers.
• Comply with corporate claim-handling standards and special client-handling instructions.

Benefits

• Four weeks of paid time off, accruing throughout the year in accordance with company policy.
• 10 paid holidays in the first year.
• Medical, dental, vision, life, and disability insurance.
• 401(k) retirement plan.
• Employee Stock Ownership Plan (ESOP).
• Internal training and advancement opportunities.
• Supportive, team-based work environment.
• The role may qualify for bonuses or additional forms of pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed