Multi-Family Leasing Consultant - Sales
About The Position
Nationwide Realty Investors, Nationwide’s real estate development affiliate, owns and manages residential communities in premier locations such as the Arena District and Grandview Yard. The Leasing Consultant builds relationships with prospective and current tenants, provides accurate information and exceptional customer service, supports leasing and move-in processes, and helps encourage resident retention and a positive community environment. The position reports to the Senior Property Manager and operates in a normal office environment, with some weekends. It is non-exempt and eligible for overtime.
Requirements
- High school diploma.
- Prior leasing or sales experience.
- Understanding of and alignment with fair housing laws and state landlord-tenant law.
- Customer service, marketing, closing, and communication skills.
- Ability to self-direct.
Nice To Haves
- Apartment Management Designation, such as National Apartment Leasing Professional (NALP).
Responsibilities
- Handle phone inquiries and meet company goals for appointment conversion.
- Greet and qualify prospects by covering all criteria.
- Inspect models and available units every day.
- Communicate related service needs to the maintenance supervisor.
- Update availability reports and process applications for approval, including credit checks and rental-history reviews; submit processed applications to the Senior Property Manager and follow up with applicants about status.
- Demonstrate product knowledge for all communities by communicating and selling their features and benefits, and close sales.
- Secure new residents’ signatures on appropriate paperwork before move-in and orient new residents to the community.
- Answer residents’ questions about the community, repairs, rent, rules, and related matters.
- Prepare leases and complete appropriate paperwork for the Financial Administration Manager to input.
- Perform other responsibilities as assigned.
Benefits
- Medical, dental, and vision coverage.
- Life insurance.
- Short- and long-term disability coverage.
- Paid time off, with newly hired associates receiving a minimum of 18 days per full calendar year, prorated quarterly based on hire date.
- Nine paid holidays.
- Eight hours of Lifetime paid time off.
- Eight hours of Unity Day paid time off.
- 401(k) with company match.
- Company-paid pension plan.
- Business casual attire.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
