Multi-Family - Direct Installer

Franklin Energy•Greensburg, PA

About The Position

This position travels to pre-scheduled appointments to install energy-efficient equipment and products for residential and small commercial customers, including building owners, management companies, small business owners, and trade allies or contractors. The installer also introduces and explains incentive programs relevant to these customer sectors. The role installs products such as aerators, showerheads, and compact fluorescent lights; applies insulation or sealing materials where required; and may assist with blower door and combustion safety tests. It involves daily travel to apartments, condo units, and other qualified buildings, with willingness to travel up to 95% and occasional weekend travel to accommodate customer needs. The position also requires maintaining records and inventory, keeping warehouse areas and fleet vehicles clean and organized, ensuring vehicle safety equipment is present, and performing routine vehicle safety inspections. The installer is expected to work collaboratively, follow safety and work rules, and provide professional, customer-focused service while meeting customer specifications and company quality standards.

Requirements

High school diploma or equivalent.
1–3 years of experience, preferably in basic wiring, lighting, HVAC, troubleshooting, or other technologies installed in commercial or residential applications.
1–2 years of previous customer service or sales experience.
Mechanical and technical aptitude.
Experience installing technologies, performing manual labor, and using tools.
Strong customer service and communication skills.
Ability to handle a varied workload in a fast-paced environment.
Detail-oriented, organized, self-starting, and able to prioritize workload.
Ability to identify and resolve project application issues with customers and trade allies.
Proficiency in Microsoft Office, specifically Word, Excel, and Outlook.
Strong data-entry skills, including entering information in tracking systems or databases.
Ability to communicate effectively verbally and in writing with customers, clients, and employees.
Ability to analyze and interpret data and solve practical problems.
Knowledge of mathematical concepts such as fractions, percentages, and ratios.
Commitment to diversity and inclusion.
Reliable transportation.
Valid driver’s license.
Willingness to travel up to 95%.

Nice To Haves

Background in building science and design.
Background in building envelope.
Background in weatherization or related fields.
Background in building maintenance.
Background in home inspection.
Background in HVAC, lighting, controls, or renewable energy.

Responsibilities

Install energy-efficient equipment and products according to required procedures and quality standards.
Install products including aerators, showerheads, and compact fluorescent lights.
Apply insulating or sealing materials to exterior penetrations, window and door gaps, attic floor penetrations, attic doors, and box sills as required.
Assist with blower door and combustion safety tests if required by the program.
Travel daily to pre-scheduled appointments at apartments, condo units, and other qualified building types.
Introduce and explain incentive programs relevant to customers’ sectors.
Provide a professional appearance and ensure customer specifications and company quality standards are met.
Complete assigned special projects and required paperwork, records, and documents.
Develop an understanding of the program’s strategic direction regarding energy efficiency and customers’ business activities.
Follow and comply with safety and work rules and regulations.
Collaborate in a team environment to improve operations.
Conduct inventory counts and submit inventory reports as requested.
Help keep warehouse locations and fleet vehicle parking areas clean and organized, including proper storage of products and recycling materials.
Ensure assigned fleet vehicles contain required safety products and remain clean and orderly.
Perform routine vehicle safety inspections and submit inspection and maintenance reports upon request.