Multi-Family - Direct Installer

Talent Acquisition•State College, PA

6d•$21 - $25

About The Position

This position travels to pre-scheduled appointments to install energy-efficient equipment and products for residential and small commercial customers, including building owners, management companies, small business owners, and trade allies or contractors. The installer also introduces and explains relevant incentive programs to customers. The work includes installing products such as aerators, showerheads, and compact fluorescent lights; applying insulation or sealing materials where required; and assisting with blower door and combustion safety tests when required by the program. The role involves daily travel to apartments, condominium units, and other qualified buildings, with occasional weekend travel to accommodate customer needs. The installer collaborates with a team, maintains required records, conducts inventory counts, and helps keep warehouse and fleet areas clean and organized. The role also includes maintaining vehicle safety equipment and cleanliness, and completing routine vehicle safety inspections and reports. Travel of up to 95% is expected.

Requirements

High school diploma or equivalent.
1–3 years of experience, preferably in basic wiring, lighting, HVAC, troubleshooting, or other technologies installed in commercial or residential applications.
1–2 years of previous customer service or sales experience.
Mechanical and technical aptitude.
Strong customer service and communication skills.
Ability to handle a wide variety of work in a fast-paced environment.
Detail-oriented, organized, self-starting, and able to prioritize workload.
Ability to identify and resolve project application issues with customers and trade allies.
Proficiency in Microsoft Office, specifically Word, Excel, and Outlook.
Strong data-entry skills for entering information in tracking systems or databases.
Ability to communicate effectively verbally and in writing with customers, clients, and employees.
Ability to analyze and interpret data and solve practical problems.
Knowledge of mathematical concepts such as fractions, percentages, and ratios.
Commitment to diversity and inclusion.
Reliable transportation.
Valid driver’s license.
Willingness to travel up to 95%.

Nice To Haves

Experience installing technologies, performing manual labor, and using tools.
Background in building science and design, building envelope, weatherization or related fields, building maintenance, home inspection, HVAC, lighting, controls, or renewable energy.

Responsibilities

Install energy-efficient equipment and products according to required procedures and standards.
Maintain a professional appearance as a representative of Franklin Energy and its client.
Meet customer specifications and company quality standards.
Complete assigned special projects and required paperwork, records, and documents.
Develop an understanding of the program’s strategic direction for energy efficiency and the business activities of its customers.
Follow safety and work rules and regulations.
Install products including aerators, showerheads, and compact fluorescent lights.
Assist with blower door and combustion safety tests when required by the program.
Apply insulation or sealing materials to exterior penetrations, window and door gaps, attic floor penetrations, attic doors, and box sills as required.
Travel daily to pre-scheduled appointments at apartments, condominium units, and other qualified buildings.
Collaborate with the team to improve operations.
Travel to job sites on occasional weekends when needed to accommodate customers.
Conduct inventory counts and submit inventory reports as requested.
Help keep warehouse locations and fleet vehicle parking areas clean and organized, including proper storage of products and recycling materials when applicable.
Ensure assigned fleet vehicles contain required safety products and remain clean and orderly.
Perform routine vehicle safety inspections and submit inspection and maintenance reports upon request.
Introduce and explain relevant incentive programs to customers.