Multi-Family - Direct Installer

Talent Acquisition•Greenville, SC

1d•$19 - $21

About The Position

This position travels to pre-scheduled appointments to install energy-efficient equipment and products for residential and small commercial customers, including building owners, management companies, small business owners, and trade allies or contractors. The installer also introduces and explains incentive programs relevant to these customer sectors. Work includes installing products such as aerators, showerheads, and compact fluorescent lights; applying insulation or sealing materials where required; and assisting with blower door and combustion safety tests when required by the program. The role involves daily travel to apartments, condo units, and other qualified building types, collaborating with a team, maintaining records and inventory, and helping keep warehouses and fleet vehicles organized, clean, and safe. Occasional weekend travel may be required to accommodate customer needs.

Requirements

High school diploma or equivalent.
1–3 years of experience, preferably in basic wiring, lighting, HVAC, troubleshooting, or other technologies installed in commercial or residential applications.
1–2 years of previous customer service or sales experience.
Mechanical and technical aptitude.
Strong customer service and communication skills.
Ability to handle a wide variety of work in a fast-paced environment.
Detail-oriented, organized, self-starting, and able to prioritize workload.
Ability to identify and resolve project application issues with customers and trade allies.
Proficiency in Microsoft Office, specifically Word, Excel, and Outlook.
Strong data-entry skills, including entering information into tracking systems and databases.
Ability to communicate effectively, verbally and in writing, with customers, clients, and employees.
Ability to analyze and interpret data and solve practical problems.
Knowledge of mathematical concepts such as fractions, percentages, and ratios.
Commitment to diversity and inclusion.
Reliable transportation.
Valid driver’s license.
Willingness to travel up to 95%.

Nice To Haves

Experience installing technologies, performing manual labor, and using tools.
Background in building science and design.
Background in building envelope work.
Background in weatherization or related fields.
Background in building maintenance.
Background in home inspection.
Background in HVAC, lighting, controls, or renewable energy.

Responsibilities

Install energy-efficient equipment and products according to required procedures.
Represent the organization and client professionally and meet customer specifications and company quality standards.
Introduce and explain applicable incentive programs to customers.
Complete special projects and maintain required paperwork, records, and documents.
Understand the program’s strategic direction regarding energy efficiency and the business activities of its customers.
Follow safety procedures, work rules, and regulations.
Install products including aerators, showerheads, and compact fluorescent lights.
Assist with blower door and combustion safety tests when required by the program.
Apply insulation or sealing materials to exterior penetrations, window and door gaps, attic floor penetrations, attic doors, and box sills as required.
Travel daily to scheduled appointments at apartments, condo units, and other qualified building types.
Collaborate with the team and contribute to continuous operational improvement.
Conduct inventory counts and submit inventory reports as requested.
Help keep warehouse locations and fleet vehicle parking areas clean and organized, including storing products and recycling materials properly.
Ensure assigned fleet vehicles contain required safety products and are kept clean and orderly.
Perform routine vehicle safety inspections and submit inspection and maintenance reports upon request.
Travel to job sites on occasional weekends when needed to accommodate customers.