Winchester PT MSR I

Apple Federal Credit Union • Winchester, VA

4d • $18 - $22 • Onsite

About The Position

The MSR I assists members with financial transactions, including handling cash and other negotiable instruments. The role provides friendly, professional service, processes member transactions, maintains accurate records, and helps members find the appropriate services and departments. It also includes cross-selling Credit Union services and performing general administrative tasks. This is a part-time position at the Winchester branch, located at 1850 S Loudoun Street, Winchester, VA 22601.

Requirements

• One to three years of similar or related experience.
• High school education or GED.
• Ability to use a ten-key calculator and type on a computer keyboard by touch.
• Attention to detail when working with numbers and names.
• Interpersonal skills for first-level conflict resolution, relationship building, and soliciting cooperation.
• Ability to handle confidential discussions with discretion, diplomacy, and tact.

Responsibilities

• Process member deposits, withdrawals, loan payments, money order and traveler’s check sales, and account transfers.
• Balance the cash drawer and daily transactions.
• Post transactions to member accounts and maintain member records.
• Welcome members, provide routine information about services, and direct members to appropriate departments for specific assistance.
• Cross-sell Credit Union services.
• Perform miscellaneous tasks such as typing, filing, computer input, and answering the telephone.
• Troubleshoot and resolve customer and internal inquiries in a timely, friendly, and accurate manner.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage
• 401(k) with employer match
• Paid time off
• 11 paid federal holidays
• Paid volunteer time
• Tuition reimbursement
• Ongoing training opportunities
• Annual TEAM Bonus plan

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED