Winchester PT MSR I
About The Position
The MSR I assists members with financial transactions, including paying and receiving cash and other negotiable instruments. The position processes deposits, withdrawals, loan payments, account transfers, and sales of money orders and travelers checks; balances a cash drawer and daily transactions; posts transactions and maintains member records; welcomes members and provides routine information about services; directs members to appropriate departments; and cross-sells Credit Union services. The role also includes typing, filing, computer input, answering the telephone, and other duties as assigned. The position emphasizes friendly, professional, personal service; accurate transaction posting; timely resolution of customer and internal inquiries; sales and investment referrals; and dependable attendance and punctuality. The posting lists one to three years of similar or related experience and a high school education or GED. It is part-time and located at 1850 S Loudoun Street, Winchester, VA 22601.
Requirements
- One to three years of similar or related experience.
- High school education or GED.
- Ability to use a ten-key calculator and type on a computer keyboard by touch.
- Attention to detail when working with numbers and names.
- Interpersonal skills for first-level conflict resolution, relationship-building, and soliciting cooperation.
- Discretion and tact when handling confidential discussions.
Responsibilities
- Process member financial transactions, including deposits, withdrawals, and loan payments.
- Sell money orders and travelers checks to members and transfer amounts between member accounts as directed.
- Balance the cash drawer and daily transactions.
- Post transactions to member accounts and maintain member records.
- Welcome members, provide routine information about services, and direct members to the appropriate department for specific information or service.
- Cross-sell Credit Union services.
- Perform miscellaneous tasks, including typing, filing, computer input, and answering the telephone.
- Troubleshoot and resolve customer and internal inquiries in a timely, friendly, and accurate manner.
- Maintain dependable attendance and timeliness.
- Perform other duties as assigned.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k) with employer match
- Paid time off
- 11 paid federal holidays
- Paid volunteer time
- Tuition reimbursement
- Ongoing training opportunities
- Annual TEAM Bonus plan
- Professional development and mentorship opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
