MRI Operations Manager - Burlington and Lexingtion

Beth Israel Lahey Health•Burlington, VT

11d•$145,000 - $170,000•Onsite

About The Position

Under general supervision, plans, organizes and directs imaging modality staff engaged in creating images used in the diagnosis and treatment of disease. Manages section operations including the production of images ensuring that quality and volumes are properly produced. Develops and controls operating budgets for supplies, expense, wages, salaries and capital. Complies with all applicable federal and state or other regulations.

Requirements

BS in Healthcare Management or related field
Certification as required by individual imaging modality
BLS, ARRT (R) and RT 2011-41040 Diagnostic Radiology
BLS, ARRT (R) and RT 2011-41020 Interventional Radiology
BLS and RDMS 2011-41070 Ultrasound
BLS, ARRT (N) or CNMT and DPH (N) 2011-43020 Nuclear Medicine
BLS must be through the American Heart Association
Requires a minimum of 5 years of experience specific to the modality indicated.
Past leadership experience required.
Leadership Qualitites including: Strong interpersonal and customer service skills
Excellent discretion and ability to problem solve independently, yet knowing when to engage the Director and Department Chair
Superb analytic skills
Ability to prioritize, delegate and manage mutiple responsbilities
Strong computer skills and proficiency with business software
Ability to foster relationships with department physician leadership
In the absence of an y of these skills, demonstrates the ability to be thoroughly trained to meet organizational standards.

Responsibilities

Supervises and directs technologists and support staff engaged in creating images used in the diagnosis and treatment of disease.
Develops work schedules to ensure proper staff coverage.
Communicates and enforces section policies and procedures.
Interviews and hires prospective staff.
Reviews job performance, disciplines and if necessary discharges non-performing staff.
Provides training and guidance to new staff.
Develops training materials relating to protocol and application / software updates.
Updated policy and procedure manuals as appropriate to comply with industry standards for the applicable imaging modality.
Ensures that job descriptions are accurate and up to date; responsible for timely completion of performance appraisals and competency assessments for all staff.
Oversight of colleague time away, overtime and shift work.
In partnership with Human Resources ensures that policies and procedures are followed taking corrective action as needed.
Works with physician leadership (section heads) to formulate or revise imaging protocols and in specifying procedures utilized in the production of images.
Ensures that all protocols are regularly updated and that all changes are communicated to imaging staff.
In conjunction with administrative leadership develops annual budgets and monitors performance against budget weekly.
Forecasts operating budgets and revenues for new fiscal year based on actual experience while developing opportunities for increasing volumes and reducing costs.
Controls budget by identifying variances and taking corrective action to realign section performance with budget plan.
Designs and implements processes to maintain compliance with all policies and procedures on a daily basis.
Works in conjunction with administrative leadership and Radiology Information Services to improve billing and collections processes.
Meets regularly with Patient Financial Services (PFS) to review Current Procedure Terminology (CPT) coding as currently used and makes appropriate adjustments to ensure that Lahey Health receives proper credit from third party payers for work performed.
Serves on or leads various improvement teams to continuously improve operating results.
Responsible for maintaining operational performance measurements.
Conducts periodic team meetings to review performance targets and benchmarks as well as other improvement processes.
Assigns responsibility for process quality and efficiency to a specific technical supervisor on each shift.
Defines and maintains quality and efficiency performance information for each technical supervisor and incorporates results into the individual’s performance evaluation.
Regularly attends professional meetings, seminars and other conferences to build on current professional knowledge and skills.
Maintains current licensure and credentials within own imaging specialty.
Keeps knowledge current by reviewing professional literature and shares findings with colleagues.
Incorporates the guiding principles and mission statement of Lahey Health into all daily activities.
Complies with all policies established by Lahey Health
Complies with behavioral expectations of the department and of Lahey Health
Maintains courteous and effective interactions with colleagues and patients
Demonstrates an understanding of job description, performance expectations and competency assessment
Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to our customer service standards.
Participates in departmental and/or inter-departmental
Participates in and successfully completes mandatory education
Performs other duties in support of the organization as required or directed.