Mountain Sports School Sales Agent

Boyne Resorts • Big Sky Meadow Village, MT

1d

About The Position

As a Mountain Sports School Sales Agent, you’ll be the go-to resource for guests looking to elevate their ski and snowboard experience at Big Sky Resort. You’ll help guests of all ages, from first-timers to lifelong skiers, find the right lesson and lift access while creating a welcoming and efficient front-line experience. This is a guest-facing, fast-paced role for a friendly communicator who enjoys helping each guest feel informed and excited to hit the slopes.

Requirements

• Excellent written and verbal communication skills.
• Confidence using computers and Microsoft Office Suite.
• Ability to prioritize tasks and stay calm during busy periods.
• Outgoing, approachable manner and genuine enthusiasm for skiing and riding.

Nice To Haves

• Previous customer service and/or resort experience.
• Experience with outdoor activities or recreational sales.
• Familiarity with RTP | One Resort software.

Responsibilities

• Build expert-level knowledge of Big Sky Resort and the Mountain Sports School to guide guests toward appropriate lesson options.
• Accurately process lesson and lift ticket sales, capture guest information, and maintain professionalism.
• Deliver exceptional customer service while handling high volumes of in-person interactions.
• Keep the sales desk area clean, organized, and ready for daily guest traffic.
• Provide friendly, personalized attention and ensure guests leave with the information they need.

Benefits

• Free All Mountain Ski Pass and eligibility for free or discounted tickets to other Montana mountains and Boyne Resort properties.
• Discounted Big Sky Resort ski vouchers for friends and family.
• Discounted ski/snowboard rentals with a free team member lesson.
• 25%–50% off food and beverage and retail at Boyne outlets.
• Eligibility for affordable team member housing.
• Lodging discounts for friends and family.
• Discounted Lone Mountain Ranch Cross Country Ski Trail Pass.
• Wellness Day and eligibility for PTO.
• Monthly team member events.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed