Motor Vehicle Clerk - Great Falls, MT

Dealer Services Network • Missoula, MT

2d • Onsite

About The Position

The Motor Vehicle Clerk assists customers by accurately processing a wide range of motor vehicle transactions in compliance with State Motor Vehicle Department requirements. The position involves direct customer interaction in person and by telephone and requires customer service skills, attention to detail, and professionalism. Transactions include driver’s licenses, titles, registrations, VIN inspections, and notary services. The clerk also conducts road tests as required.

The position is based at 415 3rd Street NW, Great Falls, Montana, and is in the Retail department. The schedule requires availability Monday through Saturday between 8:45 a.m. and 5:30 p.m. Pay starts at $18.00 per hour.

Requirements

• Valid Montana Driver’s License.
• Ability to successfully pass a criminal background check.
• Must be able to pass a motor vehicle review.
• Availability Monday through Saturday between 8:45 a.m. and 5:30 p.m.
• Strong customer service and interpersonal skills.
• Clear and professional verbal and written communication in English.
• Accurate and efficient computer skills using Windows-based applications.
• Strong organizational and documentation skills.
• Detail-oriented with the ability to multitask.
• Ability to work in a structured team environment.
• Necessary dexterity and fine motor skills to operate standard office equipment, including a telephone, computer, keyboard, printer, fax machine, and copier.

Responsibilities

• Process motor vehicle transactions quickly, accurately, and professionally.
• Assist customers with driver’s licenses, titles, registrations, notary services, and other MVD transactions.
• Conduct road tests as required.
• Obtain, verify, and review identification and required documentation for authenticity and completeness.
• Complete required forms accurately and collect applicable fees.
• Comply with MVD policies, procedures, rules, and regulations.
• Safeguard confidential and sensitive customer information.
• Maintain a balanced cash drawer.
• Provide excellent customer service in person and over the phone.
• Communicate clearly and professionally with customers and coworkers.
• Work effectively in a structured, team-oriented environment.
• Perform other duties as assigned.

Benefits

• Health benefits including medical, dental, and vision.
• 401(k) with company match.
• Paid Time Off (PTO).
• Paid holidays.
• Training and certification opportunities, including TSA Agent certification.
• A supportive, team-oriented work environment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed